Springfield Overhead Door, LLC in Springfield-OH, Ohio 45505

Springfield Overhead Door, LLC

1601 Sheridan Ave, Springfield, OH 45505

4.1 (14 reviews)

Overview:
Springfield Overhead Door, LLC is a garage door supplier located in Springfield, Ohio. The company focuses on the installation, repair, and maintenance of garage doors and openers, providing services to both residential and commercial customers.

Services Provided:
– Garage door installation
– Garage door repair
– Opener installation
– Weather seal installation
– Customer service and consultations

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (937) 325-4361
Website: http://springfieldohd.com/

Customer Reviews and Sentiment:
Springfield Overhead Door, LLC has received mixed reviews across various platforms:
Google Reviews: 4.1 stars based on 14 reviews.

Positive feedback highlights the company’s professionalism, quality of work, and friendly customer service. Customers have praised the honest assessments and timely service.

Examples of positive reviews include:
“Great service! Every time I call they are very accommodating!” – John Furness
“Mark noticed some rot on the header… Honest and trustworthy service!” – Joe Lachey
“Jason was on time, did the job for the quoted price and was very friendly.” – Matt Taylor

However, some customers reported frustrations with communication and scheduling, indicating that service appointments were often unreliable.

Examples of negative reviews include:
“This is the most unprofessional company I’ve ever tried to work with.” – Kayla Colton
“Good product but man customer service and scheduling needs a lot of work.” – Aaron Lewis

Review Summary:
Positive Sentiments: Timely service, quality installations, professional and friendly staff, and honest assessments.
Negative Sentiments: Poor communication, scheduling issues, and inconsistent reliability.

Additional Ratings:
BirdEye: 4.1 stars based on 14 reviews, reflecting a similar trend of customer satisfaction alongside ongoing issues with service reliability.
Total Lead Smart Rating: 6.8

Conclusion:
Springfield Overhead Door, LLC presents itself as a reliable option for garage door services in Springfield, OH, noted for its skilled workforce and professional demeanor. However, potential customers should consider the mixed reviews regarding communication and scheduling reliability before engaging their services.

Member Since August 2024

Listing Id 250046

Contact Info

1601 Sheridan Ave, Springfield, OH 45505
(937) 325-4361
Lead Smart Rating :
6.8/10.0

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1601 Sheridan Ave, Springfield, OH 45505

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Reviews

John Furness

a week ago

Great service! Every time I call they are very accommodating!

Joe Lachey

a year ago

I’ve had several openers installed on our barn and just recently a new garage door on our house. When out to install the garage door, Mark noticed that there was some rot on the header above the garage door. Instead of just covering it up with the weather seal, Mark let us know about this and said he would come back to install the weather seal once we had it fixed. Honest and trustworthy service!

Kayla Colton

a year ago

This is the most unprofessional company I’ve ever tried to work with. I’ve tried for over a year to get this company to come out and fix my back patio. Brent cannot give you a date or time that he’s coming out to work but more like a week time frame and then he never shows. I can’t tell you how many days I’ve wasted waiting for them to show up. When I call him he acts like he doesn’t remember me or comes up with excuses.

Aaron Lewis

2 years ago

Not the best ran business I’ve worked with. Good product but man customer service and scheduling needs alot of work. If you are a home owner you come last. They want you to set your whole day aside for the appointment. They can’t say morning or afternoon then they will call and say they had a call off and guess what little home owner you don’t matter your time dosent either. I will never do business with this company again and I don’t recommend you do either.

Marjolijn Diffendal van Dulken

3 years ago

Above and beyond they went to help us and repair the door. Thank you Brian!!

Matt Taylor

4 years ago

Jason was on time, did the job for the quoted price and was very friendly and professional. Very pleased and will recommend with reasonable price. A+ good job!!

G I BELL

5 years ago

Good work. Quality work. Professional

Amanda Fowler

5 years ago

Great customer service

Erik Oberg

5 years ago

Very pleased with the prompt, skillful, and very friendly service!

Traci Foley

6 years ago

Fast and friendly service