Overview:
Smith Overhead Door Service is a local garage door supplier located in Heath, OH. The company is recognized for its quality service in repairing and installing garage doors and openers, catering to both residential and commercial needs.
Services Provided:
– Garage door repair
– Garage door installation
– Garage door opener repair and installation
– Emergency service
– Maintenance and servicing of garage doors
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (740) 544-2020
Website: https://smithoverheaddoor.com/
Customer Reviews and Sentiment:
Smith Overhead Door Service has received highly positive feedback across various platforms.
Google Reviews: 4.9 stars based on 32 reviews.
Positive sentiments highlight the company’s exceptional service, quick response times, and skilled craftsmanship. Customers frequently praise Gary’s professionalism, transparency in pricing, and the effectiveness of repairs.
Examples of positive reviews include:
“Fantastic service and communication… I couldn’t be happier!” – Rob Jones
“I got quoted from a larger competitor 4x the price… this is a good, reliable local business.” – Jason Parks
“Gary came to the rescue!” – Carin Whitaker
On the downside, one customer expressed dissatisfaction due to a missed appointment and lack of follow-up, which impacted their experience negatively.
Example of negative review:
“I felt neglected as I sat at home for an entire day waiting for him to not show up.” – Andrew Batstra
Review Summary:
Positive Sentiments: Exceptional service, professionalism, quick response, effective repairs, transparent pricing.
Negative Sentiments: Communication issues and missed appointments.
Additional Ratings:
BirdEye: 4.9 stars based on 32 reviews, reflecting a consistently high satisfaction level.
Total Lead Smart Rating: 9.3
Conclusion:
Smith Overhead Door Service stands out as a highly rated choice for garage door needs in Heath, OH, especially praised for its prompt service and quality workmanship. However, potential customers should be mindful of a few instances of communication hiccups reported in some reviews.
Member Since August 2024
Listing Id 239285