Genie of Fairview Door Co

Overview:
Genie of Fairview Door Co is a garage door supplier located in Broadview Heights, OH. The company specializes in the installation and repair of garage doors and door openers, providing prompt and efficient services to its customers.

Services Provided:
– Garage door installation
– Garage door opener installation
– Garage door repairs
– Maintenance plans
– Emergency services

Hours of Operation:
Monday to Friday: 9 AM to 5 PM
Saturday: Closed
Sunday: Closed

Contact Information:
Phone: (440) 546-9600
Website: https://www.genieoffairview.com/

Customer Reviews and Sentiment:
Genie of Fairview Door Co has received positive reviews across various platforms:

Google Reviews: 4.4 stars based on 108 reviews.

Positive feedback highlights the company’s professionalism, quick response times, and quality of service. Customers have expressed satisfaction with the technical knowledge of the technicians, efficient installations, and generous discounts.

Examples of positive reviews include:
“Installed a new door and opener for me. The sales team was very respectful and the installer was efficient and did not leave until everything was cleaned up.” – Chad Luckie
“Great experience all around. From price, to tech, to office staff.” – Matthew Boodjeh
“They did a great job. They also gave me a military discount.” – Ralph j Repp

However, there was a noted issue regarding a maintenance plan, where a keypad malfunctioned shortly after purchase, leading to some frustration from a customer.

Negative feedback includes:
“Sold a maintenance plan and two days later the keypad malfunctioned and it took two days to come out to fix.” – Glenn Dumonthier

Review Summary:
Positive Sentiments: Professional service, quick response, quality installations, good communication, military discounts.
Negative Sentiments: Issues with equipment malfunction and delay in service.

Additional Ratings:
BirdEye: 4.4 stars based on 108 reviews, supporting a high level of customer satisfaction.
Total Lead Smart Rating: 8.2

Conclusion:
Genie of Fairview Door Co appears to be a reliable choice for garage door services in Broadview Heights, OH, known for its professional technicians and efficient responses. However, potential customers should consider the occasional negative feedback regarding service delays before making a decision.