Gaston Garage Door in Gastonia, North Carolina 28054

Gaston Garage Door

1418 S Marietta St, Gastonia, NC 28054

4 (12 reviews)

Overview:
Gaston Garage Door is a garage door supplier located in Gastonia, NC. The company specializes in the installation, maintenance, and repair of garage doors, providing prompt service to local customers.

Services Provided:
– Garage door installation
– Garage door repairs
– Maintenance services
– Replacement of garage door components (e.g., sensors, door seals)

Hours of Operation:
Monday to Friday 8 AM to 6 PM
Saturday 9 AM to 2 PM

Contact Information:
Phone: (704) 864-5409

Customer Reviews and Sentiment:
Gaston Garage Door has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 12 reviews.

Positive feedback points to the company’s prompt service, reasonable pricing, and reliable work. Customers have appreciated the expertise and professionalism displayed by the service technicians.

Examples of positive reviews include:
“Great local company with great service.” – Randy Silver
“Extremely prompt and affordable service.” – Kim Jenkins
“Incredible service!!” – Joey Shell

However, negative feedback highlights unresponsiveness to calls, unprofessionalism, and issues with the quality of parts used during repairs.

Examples of negative reviews include:
“Very unprofessional. They do not show up when they say they will.” – Mark Keener
“DO NOT USE THIS COMPANY! EXTREMELY UNPROFESSIONAL!” – Petty “PettyCrocker” Crocker

Review Summary:
Positive Sentiments: Prompt response time, reasonable prices, reliable service, professional technicians.
Negative Sentiments: Unresponsive customer service, issues with used parts quality, unprofessional behavior.

Additional Ratings:
BirdEye: 4.0 stars based on 12 reviews, indicating a similar trend of customer satisfaction interspersed with significant complaints.
Total Lead Smart Rating: 5.5

Conclusion:
Gaston Garage Door appears to offer reliable garage door services in Gastonia, NC, noted for their quick and affordable work. However, potential customers should be cautious due to mixed reviews and reports of poor communication and professionalism in certain cases.

Member Since August 2024

Listing Id 238351

Contact Info

1418 S Marietta St, Gastonia, NC 28054
(704) 864-5409
Lead Smart Rating :
5.5/10.0

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Listing location

1418 S Marietta St, Gastonia, NC 28054

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Reviews

J Tucker

3 months ago

Keith with Gaston Garage Door came out promptly to replace the door seal and perform maintenance to keep my garage door operating effectively. I’d definitely recommend Gaston Garage Door for their service, pricing and response time!

Michele Maura

7 months ago

Had a problem with our garage door sensor. Keith came out same day and replaced the sensors with 2 used sensors. The next day, the same problem occurred. Called him to advise and he said to get in touch with him after our vacation and he would come out to repair. Left one message after our trip. No response. Called again and his voicemail box is “full”. Do not use this company! It cost us $320 for two used sensors and 45 minutes labor.

Randy Silver

a year ago

Great local company with great service. Have helped me out at my previous home and current home. Fast, reliable and reasonable.

Mark Keener

2 years ago

Very unprofessional. They do not show up when they say they will and if you leave a negative review they will randomly send you rude text messages at 2am, 8 months after the work has been completed by another business.

Kim Jenkins

3 years ago

I called for repair of my garage door and within the hour it was fixed. Extremely prompt and affordable service. Would definitely recommend this company for your garage door needs.

Bill Starke

3 years ago

Replaced all 4 of my garage doors, excellent work and great service at a reasonable price. Service techs very friendly and knowledgeable, even programmed all the remotes which is a great help. Areas totally cleaned up and old doors hauled off. I would highly recommend these guys

Joey Shell

4 years ago

Incredible service!! I called this morning because of a broken spring on my garage door. A gentleman came to our house before lunch to measure for two new springs to be made. We assumed it would would be at least tomorrow before we heard back from them. To our surprise, we got a knock on the door around 5:00, and in less than 30 minutes our door was operational. Both of the gentleman were extremely nice. I’d recommend this company to anyone. The price for the repair was very reasonable too.

Ricky Russell

5 years ago

We have used Keith and Gaston Garage Door for new construction, replacement doors, and door repairs for many years. Excellent service, quick turnaround and very competitive prices. I recommend them to everyone in need. A+

Petty “PettyCrocker” Crocker

5 years ago

DO NOT USE THIS COMPANY! THEY ARE EXTREMELY UNPROFESSIONAL AND CAUSED MORE DAMAGE WHILE DOING A BOGUS FIX. CONTACTED SEVERAL TIMES AND THEY REFUSE TO GET BACK TO US. WE HAVE SINCE GONE WITH ANOTHER COMPANY. BUYER BEWARE!!!!

Dan “Dantheman” Martin

5 years ago

Great company great service and super products, Very reliable. Thanks so much