Twin City Garage Door in White Bear Lake, Minnesota 55110

Twin City Garage Door

1821 Buerkle Rd, White Bear Lake, MN 55110

4.4 (13 reviews)

Overview:
Twin City Garage Door is a garage door supplier located in White Bear Lake, MN. They offer a range of services including garage door installation, repair, and parts supply. The company has been noted for its knowledgeable staff and their ability to handle various garage door issues.

Services Provided:
– Garage door installation
– Garage door repair
– Garage door opener programming
– Parts supply

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (651) 641-0420
Website: https://www.twincitygaragedoor.com/?utm_source=GMBlisting&utm_medium=organic

Customer Reviews and Sentiment:
Twin City Garage Door has a rating of 4.4 stars based on 13 reviews.

Positive feedback emphasizes the friendliness and knowledge of the staff, as well as excellent service quality during installations and repairs.

Examples of positive reviews include:
“Very friendly, helpful, and knowledgeable staff.” – Steve Burns
“Great Service, very fair pricing…Highly recommend!” – Ben Stephens
“Pleasantly surprised to only end up with minor repairs.” – Keri Brown

However, negative feedback has been documented regarding service discrepancies and lack of follow-through.

Review Summary:
Positive Sentiments: Friendly staff, knowledgeable service, efficient repairs, and good pricing.
Negative Sentiments: Scheduling mix-ups, poor follow-through on service, and unresolved issues after repairs.

Additional Ratings:
BirdEye: 4.4 stars based on 13 reviews, reflecting a general trend of customer satisfaction but with some service-related concerns.
Total Lead Smart Rating: 6.5

Conclusion:
Twin City Garage Door appears to be a viable option for garage door needs in White Bear Lake, MN, recognized for their friendly service and fair pricing. However, potential customers should be cautious of the negative reviews regarding service reliability and scheduling issues.

Member Since August 2024

Listing Id 252494

Contact Info

1821 Buerkle Rd, White Bear Lake, MN 55110
(651) 641-0420
Lead Smart Rating :
6.5/10.0

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Listing location

1821 Buerkle Rd, White Bear Lake, MN 55110

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Reviews

Mary H

a week ago

I was quite pleased with the Receptionist who answered the phone. She was knowledgeable and walked me through the issue (busted spring/coil) and quickly scheduled Service for the following day. Unfortunately, I was less than pleased with the service I received from the Technician. Although the spring/coils were replaced, the ‘balance’ of the door was off – visible gap at the bottom of the door. When I brought this up to the Service Tech, I got multiple excuses of why it couldn’t be fixed… every solution I suggested, he came back with ‘no the gap couldn’t be fixed’. So I ended the conversation and he left. That evening I called another Garage Door Repair company who came out the following day and FIXED THE GAP with no problem!! Needless to say, Twin City Garage Door was a disappointment!

Keri Brown

3 months ago

I was SURE I was going to end up replacing the garage door and opener after finding an issue at the final walk through at closing prior to purchasing my home yesterday but was pleasantly surprised to only end up with minor repairs. Not only that, but the repairman took the time to program my car to open the garage so that I wouldn’t have to buy a new opener (the seller didn’t leave the opener). You just don’t get this kind of above and beyond service anymore.

Dean Joy

11 months ago

Nice staff, friendly and well informed. Purchased door from them years ago, been back for springs, parts, etc.

Anonymous Anonymous

a year ago

STAY AWAY, DO NOT USE! I was told they were going to come between noon and two; why do I get a call at 9am saying they’re at my house when I’m not home? Then when I asked them to honor the time slot they told me they said they couldn’t. Very disappointed and upset. Went with a different company, will never be using this company.

Dan Troupe

2 years ago

Some great guys there. They took care of the stuff I needed done

Steve Burns

3 years ago

Very friendly, helpful, and knowledgeable staff. Would highly recommend if having an issue with a garage door.

Ben Stephens

4 years ago

Great Service, very fair pricing, Justin Currier was the installation expert and did a fabulous job, efficient, clean, personable and respectful. Highly recommend Twin City Garage Door and Justin.

Seth Miller

7 years ago

Had the spring I was looking for and made sure it matched my old springs. You will need to sign a waiver if installing it on your own.

Wayne KE

8 years ago

Quick response time, very professional and friendly service. Had our garage door spring fixed in no time! Nice on the price to. Keep up the good work guys!

Shon Parker

8 years ago

Was here to not spend a lot of money, a patch job if you will. They were very honest, friendly and accommodating. Laid out information very well. Will come back for a new door when I finally need it.

Twin City Garage Door