Suburban Door Company

Sam Wildt

2 months ago

About week ago, I had them come out to give me a quote for 2 entry doors and 2 storm doors, they did all the measurements, the next day they called and he said he was having difficulty finding storm doors for my project, which baffles me as you are a door company. Anyways I have received quotes from 2 other companies with no issues. Makes me think they didn’t want this job, oh well you lost on a potential customer

Michael Roedding

2 months ago

Very rude and disrespectful the whole office from people that answer the phone to the service techs they send out very argumentative and combative anytime I tried to speak cut me off very aggressive I wouldn’t recommend this company at all

Karen Everingham

8 months ago

We have worked with Suburban Door for many years. They have always been kind and courteous. The gentleman on site has been very knowledgeable about our door but didn’t try to push us into buying a new door right away. I’m glad to see that you are still providing good service as you did 10 years ago.

Martine Vartanian

9 months ago

Came out to replace our garage door and was simple and easy. Took the time to answer questions, show styles and explain differences. Gave 3 quotes for 3 different doors and we had time to pick. Never pressured. Installation happened within 2 days and was wonderful. So easy to reach an actual person too. Very happy!

Alex Dickinson

9 months ago

Not a smart idea for driver with company name branded on side of van to be flying down road by elementary school at pickup time. Holy hell. I know I’ll never use or recommend them for that stupidity!

blz2049

10 months ago

I have used Suburban in the past. They always provide prompt and excellent service.

Derek Wenzel

10 months ago

Excellent service. Very professional. I’m very happy with the work they performed. Door looks great too. Definitely recommend.

S. Koep

11 months ago

Talk about 1 disorganized bunch of people. The guy named Steven come out gave me an estimate on a entry door. He tried charging me $80 for a deadbolt and a regular door lock. I said I’ll use my old door lock but give me a deadbolt. Finally a the door comes with NO deadbolt and the installer had the lock but no holesaw. After 2 days of waiting for them to contact me which never happened. I spoke with Julie and explained the situation. I said just put the charge back on my card. She’s like well we can put a lock on , I said that’ll be a pain having 2 keys to enter. She said they can rekey. Here comes Steven again, I asked him about it and he wanted to charge me for the rekey. Now I’ve got to wait another day for that to be done.idiots!!!

P M

11 months ago

Call to have a garage door opener repaired. When given the time I asked if it was possible to give me an hour since I was helping my parents out. The older man that I was speaking with was very rude and condescending, repeating the time they could come out otherwise, ma’am, we’ll come out between 12 and four never answering my question. When I called him out on how rude he was being to me, he paused, and then repeated, do you want us to come out between now and 12 or 12 and four? Again never answering the question. This is not the first time this is happened I like giving people second chances and sometimes third. this is the third chance and the third time I did not go with them they get no more chances I will not spend anymore time with this company. All he needed to do was take a breath. Apologize and tell me no ma’am I’m sorry we can’t give you one hour leeway, but he couldn’t even do that.

Kip Smith

a year ago

Great people. Definitely see them for your next door!