Overhead Door Company of Sioux City in Sioux City, Iowa 51106

Overhead Door Company of Sioux City

2500 Dace Ave, Sioux City, IA 51106

4.5 (43 reviews)

Overview:
Overhead Door Company of Sioux City, located at 2500 Dace Ave, Sioux City, IA, is a reputable garage door supplier known for providing quality garage door products and services. The company has earned a solid reputation for both installation and repair services.

Services Provided:
– Garage door installation
– Garage door repair
– Customer service
– After-sales support

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (712) 252-4431
Website: http://www.siouxcitydoor.com/

Customer Reviews and Sentiment:
Overhead Door Company of Sioux City has received generally positive reviews:

Google Reviews: 4.5 stars based on 43 reviews.

Positive feedback commonly highlights the company’s prompt service, professionalism, and quality of work. Customers express satisfaction with the repair efficiency and support.

Examples of positive reviews include:
“I couldn’t be happier with the service and the end result. Absolutely fantastic job!” – Douglas Roehrich
“Awesome people and service” – Paul Kasulka
“One of the Most Honest Companies I have ever done Business with. Quick and Professional Service!” – SMT S

Negative sentiments are reflected in a few reviews, particularly issues with initial service quality and price for repairs.

Examples of negative reviews include:
“When purchasing a new product for several thousand dollars, a business should not have to bump or adjust a door to get it to close and open.” – Leah Nelson
“I was charged $180 for not fixing anything!” – Dan Grabe

Review Summary:
Positive Sentiments: Efficient and professional service, high-quality workmanship, responsive customer support.
Negative Sentiments: Initial service quality issues, concerns about charges for service not provided.

Additional Ratings:
BirdEye: 4.5 stars based on 43 reviews; the reviews indicate a consistent level of satisfaction despite a few complaints.
Total Lead Smart Rating: 7.8

Conclusion:
Overhead Door Company of Sioux City stands out as a reliable garage door supplier with a strong emphasis on customer service and professional installation. While the majority of feedback reflects high satisfaction, potential customers should be aware of the occasional service issues reported by some clients.

Member Since August 2024

Listing Id 249622

Contact Info

2500 Dace Ave, Sioux City, IA 51106
(712) 252-4431
Lead Smart Rating :
7.8/10.0

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Listing location

2500 Dace Ave, Sioux City, IA 51106

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Reviews

Douglas Roehrich

3 weeks ago

I couldn’t be happier with the service and the end result. Absolutely fantastic job!

LEAH NELSON

3 months ago

**Update I am updating my review to 4 stars. I would go to five except for the headaches we went through initially. Within 12 hours of my post we had a tech out and got everything corrected and working as it should. Thank you guys so much for your prompt attention. Any future issues I will reach out to speak with Austin or the owner directly so we can avoid any negative rapport. Appreciate your quick response. Thank you! We had a rolling kitchen fire door installed and have had nothing but problems. The workmanship was subpar and it does not work the way it should. My maintenance guy has called several times to get it fixed and is told a “ticket has been created”. The entire frame surrounding the door is loose and only had a few screws in it. When we first had it installed they came back several times to complete and it still wasn’t done correctly. When purchasing a new product for several thousand dollars, a business should not have to bump or adjust a door to get it to close and open. It is expected to work the way it is meant to. Very disappointed and still trying to get things fixed.

Ken Lake

6 months ago

My garage door wouldn’t open and shut properly. Jeff arrived and within seconds he saw what was wrong. He fixed the door and 15 minutes later the door was functioning like new. Jeff also aligned the rollers, reprogrammed the opener, and lubed the rollers and hinges.

Dave Elliott

7 months ago

Good

Dan Grabe

9 months ago

My garage door wouldn’t operate. They came and looked at it and told me it must be the sunlight, and they went home and later I was charged $180 for not fixing anything! I later figured out that what was needed was a $28 sensor. I guess they were hoping I would call them again so they could charge me another $180!

Paul Kasulka

a year ago

Awesome people and service

SMT S

a year ago

One of the Most Honest Companies I have ever done Business with. Quick and Professional Service! I will never use any other Garage door company! Thanks Overhead!

Kalyan Patthi

2 years ago

Our experience with Overhead doors for our new house went very well. Door selection & ordering process went very smooth with Octavio. They delivered the doors and installed them within the time frame they promised. Also after sales support provided by Octavio and Brady was outstanding. I definitely recommend over head doors. Thank you guys.

Mike Heitzman

2 years ago

Very helpful answered all my questions

Scott Taylor

2 years ago

Solved my problems with ease