Overview:
Illinois Garage Door Repair is a garage door supplier located in Northbrook, IL. The company provides a range of services including installation, repair, and maintenance of garage doors, with a focus on customer satisfaction and timely service.
Services Provided:
– Garage door installation
– Garage door repairs
– Emergency service
– Expert advice on repairs vs replacements
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (847) 306-8125
Website: http://illinoisgaragedoorrepair.com/?utm_source=google&utm_medium=business-profile-link
Customer Reviews and Sentiment:
Illinois Garage Door Repair has received generally positive reviews across multiple platforms:
Google Reviews: 4.6 stars based on 154 reviews.
Positive feedback emphasizes the speed, friendliness, and expertise of the service technicians. Many customers have praised the company for its honesty and thoroughness in repairs.
Examples of positive reviews include:
“Fast, friendly and efficient service.” – Sarah Ali
“Excellent and fast service.” – Jennifer Lawrence
“Highly recommend these guys.” – Gregg Hollander
However, there are some negative sentiments regarding service failures and pricing issues.
Examples of negative reviews include:
“Called for emergency services…No call back and no show.” – katherine bukowski
“Charged my wife $500…for changing a pair of springs.” – Brad Kemnitz
Review Summary:
Positive Sentiments: Fast service, friendly technicians, honest recommendations, thorough inspections, reasonable pricing.
Negative Sentiments: Service failures, complaints about pricing, and unreliable scheduling.
Additional Ratings:
BirdEye: 4.6 stars based on 154 reviews, showing a consistent level of customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is not accredited, with a BBB rating of NR (No Rating). There have been a few complaints in the last three years regarding service reliability.
Total Lead Smart Rating: 7.5
Conclusion:
Illinois Garage Door Repair is a reliable option for garage door services in Northbrook, IL, known for quick, efficient service and knowledgeable technicians. However, potential clients should keep in mind the mixed reviews regarding service reliability and pricing concerns when making their decision.
Member Since August 2024
Listing Id 244893