Overhead Door Solutions, Inc. in Lake Zurich, Illinois 60047

Overhead Door Solutions, Inc.

1050 Ensell Rd STE 174, Lake Zurich, IL 60047

4.8 (92 reviews)

Overview:
Overhead Door Solutions, Inc. is a garage door supplier located in Lake Zurich, IL. The company specializes in garage door repairs and installations, known for providing timely service and professional workmanship.

Services Provided:
– Garage door repairs
– Garage door installations
– Emergency service
– Opener repairs and replacements
– Spring replacements

Hours of Operation:
Monday to Saturday: 7 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (847) 359-3667
Website: https://www.359door.com/

Customer Reviews and Sentiment:
Overall, Overhead Door Solutions, Inc. has received highly positive feedback, holding a rating of 4.8 stars based on 92 reviews.

Positive sentiments include quick service, professional and friendly staff, thorough explanations of repairs, and effective resolutions.
Examples of positive reviews include:
“Next day service after my call… I would definitely recommend.” – Ann Mason
“Prompt and friendly service… quality work and friendly, knowledgeable staff.” – Patti Bauer
“Sebastian was right on time, very professional and polite… Very satisfied!” – Maurice Vandeneykel

On the downside, there is one significant negative review highlighting issues with pricing, describing a frustrating experience regarding high charges for the service provided.
Example of negative review:
“Price gouging! … Scam outfit.” – Patrick Stavros

Review Summary:
Positive Sentiments: Quick response, professional and knowledgeable staff, effective service, and thorough explanations provided by technicians.
Negative Sentiments: Complaints about high pricing and perceived unfair cost practices.

Additional Ratings:
BirdEye: 4.8 stars based on 92 reviews, indicating overall customer satisfaction, although notable pricing issues were raised.
Total Lead Smart Rating: 8.5

Conclusion:
Overhead Door Solutions, Inc. appears to be a solid choice for garage door services in Lake Zurich, known for their quick response time and quality repairs. However, potential customers should proceed with caution, particularly regarding clarity on pricing, as highlighted in some reviews.

Member Since August 2024

Listing Id 241130

Contact Info

1050 Ensell Rd STE 174, Lake Zurich, IL 60047
(847) 359-3667
Lead Smart Rating :
8.5/10.0

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Listing location

1050 Ensell Rd STE 174, Lake Zurich, IL 60047

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Reviews

Patrick Stavros

a month ago

Price gouging! Make sure you get quotes before they do any work. Had a cable snap on an overhead door, called them out to do the work. They came out said we need to pickup some parts for the job. They left came back and when complete they handed me a bill for over 3K. Scam outfit. Will never do business again the Over Priced Overhead Door Solutions. Stay far away! Dollars wasted lesson learned.

Ann Mason

2 months ago

Next day service after my call. Could have come for an Immediate emergency but I didn’t need that, nor a super early appointment time! 7am was offered! I asked for after 11 and Sebastian arrived on time, he explained exactly what the problem was with my opener. He told me that he would attempt to fix it but if that didn’t work he would let me know and it would need replacing. The opener was fixed at a reasonable cost. Would definitely recommend. I think the opener is at least 15yrs old so the fact it was able to be fixed feels like a blessing. Everything was also lubed for smoother quieter operation. Very happy would use again

Alma Hernandez

3 months ago

Excellent service very professional

Isabel Galan

3 months ago

Amazing company! Came out within 24 hours amd reasonably priced. I highly recommend!

Maurice Vandeneykel

4 months ago

Sebastian fro Overhead Door Solutions came to replace our broken garage door spring today. He was right on time, very professional and polite. He took the time to explain everything and finished the job well within the expected time. He did a great job and cleaned up completely. Very satisfied with him and his work! I would also like to compliment the lady that answered the phone and set up the appointment. She was also very professional and pleasant when I called. She made sure I was fully informed of the cost and what was involved in the appointment. I was very happy with Overhead Door Solutions from start to finish. Good Job!

Greg Shields

4 months ago

Sebastian from Overhead Door did an excellent job of repairing broken garage door. Pleasant to deal with too. Fixed door and clearly explained work he performed.

Patti Bauer

4 months ago

Prompt and friendly service. Came to fix our opener right away. It needed to be replaced and they came the very next morning to install a new one. I would definitely recommend Overhead Door Solutions for their quick response, quality work and friendly, knowledgeable staff.

Fred Bryant

4 months ago

Service was done efficiently and thoroughly explained to me.

Rosanna Tenuta

4 months ago

Came out and fixed three doors in under 12 hours. Highly recommended!

Dave Weitzenfeld

5 months ago

Great service- Perfect job, nice and clean work. Recommend