West Georgia Garage Door in Dallas, Georgia 30157

West Georgia Garage Door

43 Stonehenge Ct, Dallas, GA 30157

4.5 (63 reviews)

Overview:
West Georgia Garage Door is a garage door supplier located in Dallas, GA. The company offers professional installation and repair services for a variety of garage door issues, ensuring quality and customer satisfaction.

Services Provided:
– Garage door installation
– Garage door repair
– Spring replacement
– Opener installation

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (404) 734-3599
Website: http://www.garagedoorsdallasga.com/

Customer Reviews and Sentiment:
West Georgia Garage Door has received positive feedback from customers on various platforms, reflected in a Google Reviews score of 4.5 stars based on 63 reviews.

Positive reviews highlight the professionalism, promptness, and quality of work provided by the team. Customers appreciate the direct communication and efficiency of the service, with many recommending the company.

Examples of positive reviews include:
“I love my garage door. Installer was very direct and professional. I recommend!” – Robin McElrath
“Excellent customer service and highly recommend!” – Lisa Lynn
“Very professional and would definitely recommend them for any garage door issues.” – Tony Seymour

However, there are also significant complaints regarding unprofessionalism and communication issues, with customers reporting missed appointments and difficulties in receiving timely updates.

Negative sentiments include:
“Unprofessional. Wants to work off text messages alone.” – Aundrea Morris
“Stay away!! Didn’t show up and no response.” – Juan Botino
“Bought under false pretenses. Took 6 months to get my money back.” – Marla Wilson

Review Summary:
Positive Sentiments: Professional service, timely responses, effective installation, and good customer service.
Negative Sentiments: Communication issues, missed appointments, and unresolved complaints.

Additional Ratings:
BirdEye: 4.5 stars based on 63 reviews, reflecting overall customer satisfaction but also some unresolved issues.
Total Lead Smart Rating: 7.2

Conclusion:
West Georgia Garage Door is a generally reliable option for garage door services in Dallas, GA, noted for their professionalism and quality installations. However, potential customers should be cautious due to a number of significant negative reviews regarding communication and service reliability.

Member Since August 2024

Listing Id 235718

Contact Info

43 Stonehenge Ct, Dallas, GA 30157
(404) 734-3599
Lead Smart Rating :
7.2/10.0

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43 Stonehenge Ct, Dallas, GA 30157

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Reviews

Robin McElrath

a month ago

I love my garage door. Installer was very direct and professional. I recommend!

Lisa Lynn

a month ago

On Friday, my garage door spring broke. I called a number of places, and I was told by some dispatching company that I would receive a call back. I called West Georgia garage doors. He texted me immediately and asked me for pictures of the inside and outside of my garage. I sent the photos to him and he told me he could get out to me on Monday around 11 AM to replace it. Not only was he the most reasonable as far as pricing, He showed up on time and had the job finished in less than 20 minutes. I had excellent customer service and highly recommend!

Tony Seymour

a year ago

Jayme and his crew showed up right on time when they said they would and knocked it out. Very professional and would definitely recommend them for any garage door issues. Thanks again !!

Aundrea Morris

a year ago

Unprofessional. Wants to work off text messages alone. People laughing in the background when you voice a complaint.

Juan Botino

a year ago

Had a time to have the opener installed this past Monday morning. Even double checked the night before to make sure we were all set. Drove an hour and 15 minutes to meet them there to have it installed. Didn’t show up, I email asking where they are, am told they will be there in about 40 minutes. Another hour and a half goes by so I reach out again, now they say Home Depot doesn’t have the motor so we have to reschedule. We rescheduled to today at 10am, no response at all. Text the number, no response, all the number and get a text that says to text, which I already did. Already late and not responding so I sent another email and told them to cancel, it’s said I can spend 5 hours total drive time to be there for the install, and both times nobody showed up and nobody had the decency to let me know until I reached out. Stay away!!

Marla Wilson

a year ago

BUYER BEWARE! Jayme held our money for 6 months and never ordered our garage doors. Told so many excuses and lies. The door manufacturer verified they weren’t ordered. Multiple calls and finally got out money back after threatening legal action. Another local installer had the custom ordered doors delivered and installed in 2 weeks.

Elizabeth Frederick

a year ago

Jayme did a great job with our garage doors. He is very professional. A man if his word. I highly recommend his services.

Phyllis Heard

a year ago

I am pleased with my new garage door installation. Everything went very smoothly and professionally.

Melita Smith

2 years ago

I had a real positive experience. They arrived on time. The men knew what to do to make the door run smoothly and also gave me a discount. We will use them in the future to replace our doors this fall.

Donald Denman

2 years ago

Great service !!! Had me fixed up quick!! Thanks would highly recommend!!