Omega Garage Door Co in Melbourne, Florida 32904

Omega Garage Door Co

7751 Industrial Rd, Melbourne, FL 32904

4 (24 reviews)

Overview:
Omega Garage Door Co is a garage door supplier located in Melbourne, FL. The company specializes in the installation, repair, and service of garage doors and openers.

Services Provided:
– Garage door repair
– Garage door installation
– Garage door opener services
– Customer service and support

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (321) 724-1593
Website: https://omegadoorsflorida.com/

Customer Reviews and Sentiment:
Omega Garage Door Co has received predominantly positive reviews, maintaining a rating of 4.0 stars based on 24 reviews.

Positive feedback frequently highlights the company’s ethical practices, transparency, punctuality, reasonable pricing, and friendly customer service.

Examples of positive reviews include:
“Ethical, on time, honest, reasonable pricing, and transparency with everything that they do.” – Matt Suttles
“Very happy with Omega! … Tech was friendly and knew his job well.” – Angelia Wright
“Great people! Busy, locally owned and operated.” – CK Pierce

On the flip side, a negative review noted a lack of response to customer inquiries, which led to dissatisfaction:
“Didnt even have the courtesy to return an email … they have lost my business for future potential problems or service call outs.” – Terry McCormack

Review Summary:
Positive Sentiments: Ethical service, punctual, friendly staff, reasonable pricing, transparency in work.
Negative Sentiments: Lack of communication and responsiveness to customer inquiries.

Additional Ratings:
BirdEye: 4.0 stars based on 24 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 7.6

Conclusion:
Omega Garage Door Co appears to be a solid choice for garage door services in Melbourne, FL, with a strong emphasis on customer service and fair pricing. However, potential customers should keep in mind the isolated negative feedback regarding communication when considering their options.

Member Since August 2024

Listing Id 242993

Contact Info

7751 Industrial Rd, Melbourne, FL 32904
(321) 724-1593
Lead Smart Rating :
7.6/10.0

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Listing location

7751 Industrial Rd, Melbourne, FL 32904

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Reviews

Matt Suttles

5 months ago

Ethical, on time, honest, reasonable pricing, and transparency with everything that they do. I highly recommend Omega for any repairs or installs that you need.

Don Padgett

7 months ago

Excellent company to handle your garage door or opener needs!

Angelia Wright

a year ago

Very happy with Omega! Purchased two new remotes and a service call. They showed up on time and were very reasonably priced. Tech was friendly and knew his job well. Highly recommend Omega Garage Door. Thank you!!!

Connie Allman

a year ago

They did a great job for my spring that broke, friendly and cost reasonable.

Braulio Welch

a year ago

Was very happy with Omega Garage Doors. They came out right away to help me with my issue. Their availability was greatly appreciated. The cost to fix my garage door was significantly cheaper than all other quotes I got to repair my broken spring. Two months out the repair was well down and the garage door is working better than ever.

Sibel H

3 years ago

Very friendly customer service. I went to get a new door opener myself they were so nice and set the remote for me. There price for service is very good compared to other companies who would charge triple for the same work. Definitely a company to keep for any future garage door issues.

Toby Savage

3 years ago

They fixed the ramp door on my 20′ enclosed trailer. They where able to fix it same day and at a great price! Definitely recommend! I’m also getting a quote from them for my home garage door. Dwayne is very knowledgeable and straightforward!

CK Pierce

3 years ago

Great people! Busy, locally owned and operated. Stand by their work, and have serviced my mom’s garage door. She was pleased, I was thrilled that it made her happy. 😁 …

Its Bill123

4 years ago

It’s a mystery to me why Omega does not get a top “5” rating from everyone. In the midst of the pandemic emergency, our garage door was stuck in the closed position. We feared the hassle of waiting a long time for a service call. We emailed three companies describing the problem and asking for an appointment. Did not hear from one company and the second could not give a quote but offered to come over the next day to check out the problem and give an estimate. In contrast, Omega responded within 2 hours with a quote and offering immediate appointments. Tom came over the next day and fixed the door slightly below the quoted price. The ease and efficiency of the process and the competency and friendliness of Tom makes Omega a triple A company. And the garage door works just like new. Thank you, Omega.

Terry McCormack

4 years ago

Didnt even have the courtesy to return an email that I had sent regarding a question about spare parts. If this is how they treat customers, they have lost my business for future potential problems or service call outs.