Door Specialties

Overview:
Door Specialties is a door supplier located in Denver, CO, specializing in garage doors and related services. With a focus on customer service and door repair solutions, the company caters to both residential and commercial needs.

Services Provided:
– Garage door replacement
– Garage door repair
– Installation of new garage door openers
– Spring repair

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (303) 292-5080
Website: https://door-specialties.com/

Customer Reviews and Sentiment:
Door Specialties has received a mixed reception across various platforms:

Google Reviews: 3.9 stars based on 22 reviews.

Positive feedback highlights the company’s strong customer service and professional workmanship. Reviewers appreciate the efficiency and quality of service provided.

Examples of positive reviews include:
“Great Customer Service!!!” – Curtis Middleton
“I have used Door Specialties over the last few years… They have always been professional, timely and do good work.” – Susan Travis
“Great service! Very pleasant people to work with.” – Jaiden Martinez

However, negative feedback points to issues with emergency response times and perceived unethical behavior.

Examples of negative reviews include:
“Paid for emergency response… the tech arrived at 2:30… would not recommend Door Specialties.” – Morgan
“These pesky people are thieves… they make me sick.” – Bryan Sanche

Review Summary:
Positive Sentiments: Excellent customer service, professional and timely work, pleasant staff, and reasonable pricing.
Negative Sentiments: Delayed emergency responses, complaints about service quality, and unresolved issues related to trustworthiness.

Additional Ratings:
BirdEye: 3.9 stars based on 22 reviews, reflecting a trend of both commendable service and significant complaints regarding punctuality and integrity.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been a few complaints noted regarding service issues.

Total Lead Smart Rating: 5.5/10

Conclusion:
Door Specialties offers a range of door-related services in Denver, CO, often praised for their customer service and professional approach. However, potential customers should remain cautious due to mixed reviews highlighting issues with service speed and trustworthiness.