Lawrence Doors – Riverside Branch in Riverside, California 92507

Lawrence Doors – Riverside Branch

3239 Franklin Ave, Riverside, CA 92507

3.3 (8 reviews)

Overview:
Lawrence Doors – Riverside Branch is a garage door and door supplier located in Riverside, CA. The company offers a variety of door solutions including garage doors and custom gates. Despite its focus on quality service, customer experiences vary significantly.

Services Provided:
– Garage door supply and installation
– Repair services for garage doors
– Custom gates
– Emergency door repair

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (951) 341-0731
Website: http://www.door911.com/

Customer Reviews and Sentiment:
Lawrence Doors – Riverside Branch has a mix of reviews:

Google Reviews: 3.3 stars based on 8 reviews.

Positive feedback highlights the reliability and responsiveness of staff, particularly mentioning effective communication and good service.

Examples of positive reviews include:
“Nice to have contractors who do what they say they’ll do.” – Andrew Lukei
“Great service and very accommodating.” – Ms Rachel

On the downside, the company has received multiple complaints regarding defective products and poor service experiences.

Examples of negative reviews include:
“Never seen such an inferior product.” – Victor Angelo
“Any company who does not provide the customer with the cost of a service call upfront is shady.” – Bret Barrett

Review Summary:
Positive Sentiments: Reliable service, good communication, accommodating staff.
Negative Sentiments: Defective products, lack of transparency in pricing, unethical practices.

Additional Ratings:
BirdEye: N/A
Better Business Bureau (BBB): N/A
Total Lead Smart Rating: 5.3

Conclusion:
Lawrence Doors – Riverside Branch has the potential to offer good garage door solutions based on positive customer experiences. However, prospective customers should be cautious due to several damaging reviews regarding product quality and service transparency.

Member Since August 2024

Listing Id 247675

Contact Info

3239 Franklin Ave, Riverside, CA 92507
(951) 341-0731
Lead Smart Rating :
5.3/10.0

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Listing location

3239 Franklin Ave, Riverside, CA 92507

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Reviews

Andrew Lukei

a week ago

worked with Steve on a new property we acquired in Riverside, he was responsive, got me a bid as requested, and got his Tech Team (Nick & Sunny) out to complete with work as planned. Nice to have contractors who do what they say they’ll do. 5 *****’s

Victor Angelo

5 months ago

Their roll up garage doors are defective. Never seen such an inferior product. To add insult to injury their so-called “repairman” didn’t even bring the right parts to fix it leaving their broken door stuck wide open for weeks. Avoid this scam company at all costs.

Ann InAppleValley

a year ago

Interviewed at this brach. People nice, but didn’t get the job Main corporate and place on LA area. A really old metal door manuf. They even doo custom gates and iron work. Been telling my horsey friends with ranches

Bret Barrett

a year ago

Unethical. Our roll-up door was stuck and the technician who came to “unstick” it refused to give us an estimate or an invoice for the service call. He said the visit would cost about $200 and they would send me an invoice for the visit and estimate for the cost of repairs via email. I asked for an invoice for the service call again and he said he couldn’t provide one and that I would hear from “the office.” The next day, I got an email stating that if I didn’t agree to go ahead with the additional repairs, the service visit would cost me $511.43! When I called the office, the manager, Phil, accused me of lying and said, “No one told you it would cost $200.” Any company who does not provide the customer with the cost of a service call upfront is shady.

Ms Rachel

4 years ago

Great service and very accommodating

JMan

4 years ago

Found great service when i was in need for emergency door repair.

James Cohen

4 years ago

Overpriced and pushy. They came to do a “free estimate” and then tried to charge us. Never dealing with these people again.

Arturo Martinez

6 years ago

Owner is a great down to earth bussines person ..glad to know him and his employees