Overview:
Gus’s Garage Door Service is a trusted garage door supplier located in Menlo Park, CA. The company specializes in the installation, maintenance, and repair of residential and commercial garage doors, boasting a reputation for high-quality work and excellent customer service.
Services Provided:
– Garage door installation
– Garage door repair
– Maintenance services
– Diagnostics and assessments
– Replacement of garage door openers and other components
Hours of Operation:
Monday to Saturday, 9 AM to 5 PM
Contact Information:
Phone: (650) 670-4042
Website: http://gusgaragedoors.com/
Customer Reviews and Sentiment:
Gus’s Garage Door Service has a solid reputation reflected in its reviews:
Google Reviews: 4.5 stars based on 8 reviews.
Positive feedback emphasizes Gus’s promptness, responsiveness, and high-quality workmanship. Customers frequently highlight his ability to diagnose problems accurately and his reasonable pricing.
Examples of positive reviews include:
“Gus is extremely responsive, does very high-quality work, and goes ‘above and beyond’ for his clients.” – Alex Terman
“Gus was fantastic. He communicates clearly and is dependable.” – Rich Shane
“He truly knows and enjoys his craft and provides the best service!” – Jeff G
However, there is a notable negative review concerning dissatisfaction with service costs and communication about potential issues:
“Gus charged me twice as average service cost in my area… he can fix it for another $200 dollars.” – Victor Lerner
Review Summary:
Positive Sentiments: High-quality workmanship, responsive service, thorough diagnostics, reasonable pricing, and reliable communication.
Negative Sentiments: Issues with service costs, perception of upselling, and communication regarding existing problems.
Additional Ratings:
Total Lead Smart Rating: 7.0/10
This rating reflects a strong positive sentiment from many customers, despite one significant negative review concerning pricing and customer communication.
Conclusion:
Gus’s Garage Door Service is recognized as a reliable option for garage door services in Menlo Park, CA, with numerous customers praising his skills, responsiveness, and fair pricing. However, potential clients should be aware of the mixed experiences regarding cost transparency and prior service communications before making a decision.
Member Since August 2024
Listing Id 243071