Gus’s Garage Door Service in Menlo Park, California 94026

Gus’s Garage Door Service

3875 Bohannon Dr #2543, Menlo Park, CA 94026

4.5 (8 reviews)

Overview:
Gus’s Garage Door Service is a trusted garage door supplier located in Menlo Park, CA. The company specializes in the installation, maintenance, and repair of residential and commercial garage doors, boasting a reputation for high-quality work and excellent customer service.

Services Provided:
– Garage door installation
– Garage door repair
– Maintenance services
– Diagnostics and assessments
– Replacement of garage door openers and other components

Hours of Operation:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (650) 670-4042
Website: http://gusgaragedoors.com/

Customer Reviews and Sentiment:
Gus’s Garage Door Service has a solid reputation reflected in its reviews:

Google Reviews: 4.5 stars based on 8 reviews.

Positive feedback emphasizes Gus’s promptness, responsiveness, and high-quality workmanship. Customers frequently highlight his ability to diagnose problems accurately and his reasonable pricing.

Examples of positive reviews include:
“Gus is extremely responsive, does very high-quality work, and goes ‘above and beyond’ for his clients.” – Alex Terman
“Gus was fantastic. He communicates clearly and is dependable.” – Rich Shane
“He truly knows and enjoys his craft and provides the best service!” – Jeff G

However, there is a notable negative review concerning dissatisfaction with service costs and communication about potential issues:
“Gus charged me twice as average service cost in my area… he can fix it for another $200 dollars.” – Victor Lerner

Review Summary:
Positive Sentiments: High-quality workmanship, responsive service, thorough diagnostics, reasonable pricing, and reliable communication.
Negative Sentiments: Issues with service costs, perception of upselling, and communication regarding existing problems.

Additional Ratings:
Total Lead Smart Rating: 7.0/10
This rating reflects a strong positive sentiment from many customers, despite one significant negative review concerning pricing and customer communication.

Conclusion:
Gus’s Garage Door Service is recognized as a reliable option for garage door services in Menlo Park, CA, with numerous customers praising his skills, responsiveness, and fair pricing. However, potential clients should be aware of the mixed experiences regarding cost transparency and prior service communications before making a decision.

Member Since August 2024

Listing Id 243071

Contact Info

3875 Bohannon Dr #2543, Menlo Park, CA 94026
(650) 670-4042
Lead Smart Rating :
7.0/10.0

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Listing location

3875 Bohannon Dr #2543, Menlo Park, CA 94026

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Reviews

Alex Terman

5 days ago

Gus is extremely responsive, does very high-quality work, and goes “above and beyond” for his clients. He addressed some very challenging issues with the garage doors at both my home and office. His prices are also very reasonable. I would highly recommend him for any commercial or residential garage door projects.

Steve Manitsas

a week ago

I have been using Gus for decades for several homes and he is always coming through with thorough assessments and fixes no matter the problem. Reasonably priced. Very good with explaining.

Timothy Jin

a week ago

I’ve had 2 garage doors installed by Gus now. As well as some maintenance. He’s easy to work with, communicates well and openly and does high quality work. Highly recommended.

Jeff G

9 months ago

Gus is absolutely the best! He’s been a trusted garage door repairman for me for many years. He truly knows and enjoys his craft and provides the best service you’ll find in the Bay Area. I was very fortunate to have had the prior homeowners leave his sticker by the garage door opener. Thanks for all of your help over the years!

Rich Shane

10 months ago

Gus was fantastic. He communicates clearly and is dependable. He has replaced two garage door openers for us and one garage door spring. He is an expert and does his work quickly.

Joyo Wijaya

a year ago

Gus was excellent. He originally visited to diagnose the problem, and he told me to find a replacement logic board and I could replace easily myself. He refused to be paid for the visit as he said he didn’t repair it. However, because the opener was 25 years old I couldn’t find the replacement logic board anymore. I then bought a new opener from Costco and asked him to install. I was tempted to do myself (which would have taken me a whole day and night). He did it in 1 hour as he has all the necessary tools. He was well mannered and had great life stories. We exchanged stories while he was installing. Amazing Gus.

Victor Lerner

a year ago

Gus serviced my garage door. He charged me twice as average service cost in my area. In three day I found out that the cables on the garage door were damaged. I called Gus and asked him why he did not informed me. He replied that he saw the problem but he did not had any replacements. He can fix it for another $200 dollars. He also wanted to replace the door opener for another $800 dollars. He expected the garage door to fail to charge more money for the repairs. This guy is fraudulent! Stay away from this business!

Ken Knox

a year ago

My sliding Eichler garage door wouldn’t open. I called Gus’s Garage Door Service and they were here in under an hour. He had the roller hanger parts in his truck. The door now operates perfectly. I would definitely recommend.

John Woodell

a year ago

My old garage door opener died so I called Gus. He raised the tracks and installed a new WiFi-enabled opened. Everything was realigned and now it works quietly and I could not be happier. Thanks Gus!

Steven Schwegel

a year ago

Gus called back the same day and was out to do the repair the next day. Gus is a pleasure to work with.