PRECISION DOORS & HARDWARE

Overview:
Precision Doors & Hardware is a door supplier located in Alexandria, VA, offering a range of door products and associated hardware. The company has garnered a mix of reviews that reflect both positive and negative customer experiences.

Services Provided:
Door supply, customer service, hardware assistance.

Contact Information:
Phone: (703) 461-8282
Website: https://www.cookandboardman.com/division/precision-doors-hardware

Customer Reviews and Sentiment:
Precision Doors & Hardware has a rating of 3.6 stars based on 54 reviews.

Positive feedback indicates that staff members are friendly and helpful. For example:
“Friendly staff” – Antion Williams
“Good attention nice people’s” – Juan Garcia
“Jay Kessler is always a pleasure to deal with. Front Desk guys and warehouse super nice and very knowledgeable” – Hector Reyes

On the other hand, complaints highlight issues with customer service and response times:
“Worst customer service ever. The sales people ignore you and talk down to you and even swear at you.” – Dan Sabouni
“Not responding to new potential customer inquiries, Ever.” – unobsolete

Review Summary:
Positive Sentiments: Friendly and knowledgeable staff, good attention provided.
Negative Sentiments: Poor customer service, lack of responsiveness to inquiries, and negative experiences with store management.

Additional Ratings:
BirdEye: 3.6 stars based on 54 reviews, indicating a trend of mixed customer satisfaction with a significant number of complaints.
Total Lead Smart Rating: 4.5

Conclusion:
Precision Doors & Hardware appears to provide quality products, with some customers praising the staff’s friendliness and knowledge. However, potential customers should be cautious due to the significant issues reported with customer service and communication that might impact their overall experience.