Ennis Door & Trim

Overview:
Ennis Door & Trim is a door supplier located in Ennis, TX, specializing in a variety of doors and related hardware. The business has been restructured under new management, aiming to improve customer service and experiences.

Services Provided:
– Custom door manufacturing
– Door hardware supply
– Specialized sizing for doors
– Installation services

Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (972) 875-7800
Website: http://ennisdoor.com/Welcome.html

Customer Reviews and Sentiment:
Ennis Door & Trim has received mixed reviews across various platforms:

Google Reviews: 4.2 stars based on 20 reviews.

Positive feedback highlights the company’s quick service and responsiveness to customer requests. Many customers appreciate the breadth of product offerings and the ability to create custom sizes.

Examples of positive reviews include:
“Quick yet thorough. Fixed any small details we had.” – Lisa Rider
“These guys can build good quality and the size you need.” – James Tidwell
“Great service” – Miguel Alvarado

Negative feedback focuses on issues related to customer service and order fulfillment, with some customers experiencing delays and miscommunications.

Examples of negative reviews include:
“Terrible service, five months it took for the order to arrive.” – Naldo Salto
“Customer service was not the best… they never even bothered to answer.” – Olympia Mcelroy

Review Summary:
Positive Sentiments: Quick service, custom door sizes, friendly environment, quality products.
Negative Sentiments: Poor customer service, order fulfillment delays, miscommunication.

Additional Ratings:
BirdEye: 4.2 stars based on 20 reviews, reflecting a similar trend of satisfaction with noted service issues.
Total Lead Smart Rating: 6.8

Conclusion:
Ennis Door & Trim presents a viable option for door supplies in Ennis, TX, particularly due to its customization capabilities and recent management improvements. However, potential customers should be cautious of the mixed reviews concerning customer service and order fulfillment, which may impact their purchasing experience.