Salem Door & Supply Co

Overview:
Salem Door & Supply Co is a premier door supplier located in Salem, Oregon. The company specializes in providing high-quality doors, including custom-made options, and is recognized for its exceptional customer service and knowledgeable staff.

Services Provided:
– Custom door manufacturing
– Door replacement
– Interior trim
– Retail of various door types
– Consultations for door selection

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (503) 585-3667
Website: http://salemdoorandsupplyoregon.com/

Customer Reviews and Sentiment:
Salem Door & Supply Co has received positive reviews across various platforms, with an overall rating of 4.5 stars based on 37 reviews.

Positive feedback emphasizes the company’s attentive service, knowledgeable staff, and the quality of their products. Customers express satisfaction with custom orders and the professionalism of the staff.

Examples of positive reviews include:
“Jaw dropping Great Service- I was So impressed with my interaction with this company.” – Dalton Beck
“The best door shop in Salem…very happy with staff, product & quality.” – Dorothy Fitzpatrick
“Outstanding products. I highly recommend them!” – Jeffrey S. Green

The complaints focus on subpar return policies and unresponsive customer service regarding incorrect orders, leading to some disappointment.

Negative sentiments include:
“The return policies…are completely substandard.” – Chris Tiller

Review Summary:
Positive Sentiments: Excellent customer service, high-quality products, knowledgeable and friendly staff, quick turnaround for custom orders.
Negative Sentiments: Issues with return policy, dissatisfaction regarding handling of incorrect orders.

Additional Ratings:
BirdEye: 4.5 stars based on 37 reviews, indicating consistent customer satisfaction with minimal complaints.
Better Business Bureau (BBB): The business has a profile with no accreditation and has not accumulated any complaints, reflecting positively on its overall reputation.
Total Lead Smart Rating: 8.3

Conclusion:
Salem Door & Supply Co stands out as a reliable choice for door supplies in Salem, OR, renowned for its exceptional service and extensive knowledge in the industry. However, prospective customers should be aware of the concerns regarding return policies and ensure clarity in their orders to avoid potential issues.