Cascade Door & Millwork

Julie Gritton

2 weeks ago

How to express it. How about “it took seventeen months to get two doors installed on our house”? First they recommended the wrong contractor, but I can almost forgive them for that. They seemed disinclined to realize that we actually wanted to buy doors, sending us an estimate no fewer than three times. Then they made the wrong doors. We waited months for them to arrive, months for the inept contractor to paint them and finally get around to come and install them, only to find out that they weren’t what we ordered. Waited months for new doors. Back door went in just fine. Front door swung the wrong direction. Had to be completely rebuilt. By this time they had built five doors for us and we had waited months each time. And guess what? Now the hardware was the wrong color. We ordered brushed nickel, they sent bronze. Had to remove doors and reinstall completely with new hinges. Remember that every time something went wrong we had to wait months for the contractor to re-emerge from his hidey hole. Avoid this company if at all possible. Go to Lowe’s.

Peter Hansen

a month ago

I have never been here before. The show room was well organized, the staff were helpful. The gentleman who helped us, knew one of our staff members, and was able to negotiate selling to us a wonderful returned (undamaged) at cost. A very generous gesture. I’m sad to see others in the reviews having a poor experiences with this business, but I can only speak for myself.

Lisa Corner

3 months ago

Prices, service, quality, availability A++++. I wouldn’t go anywhere else. Home Depot or Lowes NOPE!!!

Jessica

8 months ago

Great show room but that’s about it. Ordered the door in mid July. It almost mid November and still NO door. I would have cancelled but they said there would be a restocking fee even though they don’t even have the door in stock… :/ but they offer to give us a free track for the barn door but still no door which I guess is cool. Still I rather rather have the door as promised and pay for the track.

Susan Schmidt

a year ago

Very friendly and helpful. Very nice place and people.

Moises Benitez

a year ago

Extensive assortment of door hideas, everything you need for the cascade door theme Door & Millwork etc.

John Barringer

a year ago

Much like a few other posts, we went in shopping for a new front door. The young man helping us, took all our details and contact info, promising a quote by the end of the day. And now we’ve been ghosted. Even after emailing him for a response, we’ve never heard back. Apparently they don’t need the business.

Rex Urban

a year ago

They have what you need and do excellent custom doors.

Molly Nix

a year ago

Went in on a Saturday, only one person working. Which was fine we waited our turn and he directed us towards a great door option. He took our order and number and email and said he would have to email us the quote, which is fine. We even discussed delivery. He never got ahold of us. We called and left a message, no return call.

Ron Lee

2 years ago

Great place for fluted trim and crown moulding!