Crystal Window & Door Systems in Westlake, Ohio 44145

Crystal Window & Door Systems

29299 Clemens Rd # 1B, Westlake, OH 44145

3.3 (7 reviews)

Overview:
Crystal Window & Door Systems is a door supplier located in Westlake, OH. The company specializes in providing windows and doors to both residential and commercial clients, though recent service limitations have raised some concerns among customers.

Services Provided:
– Window and door supplies
– Installation services

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (440) 871-8694
Website: https://crystalwindows.com/

Customer Reviews and Sentiment:
Crystal Window & Door Systems has received mixed reviews across various platforms:

Google Reviews: 3.3 stars based on 7 reviews.

Positive feedback primarily comes from a few customers appreciating the friendly service.
Examples of positive reviews include:
“Friendly business and great neighbor!” – Chuck Norris

On the downside, significant negative feedback highlights issues with communication and product durability.
Example of a negative review:
“They do not follow through! The window did not last one year!” – Jenni Naughton

Review Summary:
Positive Sentiments: Friendly service and community-oriented experience.
Negative Sentiments: Poor customer follow-up, product quality issues, and shipping limitations.

Additional Ratings:
BirdEye: 3.3 stars based on 7 reviews, reflecting similar mixed experiences.
Total Lead Smart Rating: 4.0

Conclusion:
Crystal Window & Door Systems may appeal to local customers looking for basic window and door supplies in Westlake, OH. However, potential clients should consider the mixed reviews regarding product durability and customer service before making a decision.

Member Since August 2024

Listing Id 252400

Contact Info

29299 Clemens Rd # 1B, Westlake, OH 44145
(440) 871-8694
Lead Smart Rating :
4.0/10.0

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Listing location

29299 Clemens Rd # 1B, Westlake, OH 44145

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Reviews

Keith Foster

3 weeks ago

Looked up current Store locations. They quit shipping to North Carolina. Had purchased Nine windows from a local Shop and when I returned to finish my project he couldn’t get them.

Jenni Naughton

4 years ago

We got new windows with a contractor, Jim, Who installed them. We were very happy, until the middle of the winter, 2019, when I noticed the large picture window got a tiny crack in it. I informed my husband that he needed to get that taken care of the next day. Jim was out of town until spring. In the meantime, the crack is spreading across the window, and is causing a draft. And I am concerned. My husband called again. This time, Jim is having a hard time with his wife on hospice. So again, we wait. Why is no one calling back? It is now almost August and the window is falling apart! Do not ever use this company! They do not follow through! The window did not last one year! I want my old picture window back, it had no cracks and held up to the high and low temperatures.

Chuck Norris

7 years ago

Friendly business and great neighbor!