Atlas Door-Paducah in Paducah, Kentucky 42001

Atlas Door-Paducah

1117 N 8th St, Paducah, KY 42001

4.3 (27 reviews)

Overview:
Atlas Door-Paducah is a door supplier located in Paducah, Kentucky. The company specializes in providing a variety of door solutions, including custom doors and door repairs, with a focus on customer service and responsiveness.

Services Provided:
Door installation, door repair, custom doors, high-quality customer service.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (270) 441-7171
Website: N/A

Customer Reviews and Sentiment:
Atlas Door-Paducah has a rating of 4.3 stars based on 27 reviews.

Positive feedback emphasizes the company’s excellent customer service, quick responses to specific needs, and quality of work. Customers have appreciated their ability to create custom solutions and the competence of the staff.

Examples of positive reviews include:
“Jimmy and his team did a gnarly job on a commercial restroom push/pull door for me! … Outstanding!” – Gary Watson II
“Both times they did the repairs… outstanding work, and both were good people.” – R S
“Best customer service EVER!!!” – Corey Thomas

Negative reviews highlight issues with communication, responsiveness, and perceived high prices.

Examples of negative reviews include:
“The company rep ‘S’ stated that he would call me… however the time came and passed with no call.” – Dale Black
“Attempting to do business with them for a door repair was like pulling teeth.” – Cory Harrison

Review Summary:
Positive Sentiments: Quality workmanship, prompt and helpful service, custom solutions, and friendly staff.
Negative Sentiments: Issues with communication and follow-up, customer frustration over responsiveness and pricing.

Additional Ratings:
BirdEye: 4.3 stars based on 27 reviews, showing a balance of favorable opinions and some concerns.
Total Lead Smart Rating: 6.2

Conclusion:
Atlas Door-Paducah is a solid choice for door solutions in Paducah, KY, recognized for their responsiveness and customization abilities. However, potential customers should consider the mixed reviews regarding communication issues and high prices before proceeding with their services.

Member Since August 2024

Listing Id 245697

Contact Info

1117 N 8th St, Paducah, KY 42001
(270) 441-7171
Lead Smart Rating :
6.2/10.0

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Listing location

1117 N 8th St, Paducah, KY 42001

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Reviews

Dale Black

3 months ago

The company rep “S” stated that he would call me at a certain time to schedule an appointment, however the time came and passed with no call. I think I have decided I may need to contact another company that will follow up and honor their word. (the site required at least one star to make the post)

Gary Watson II

9 months ago

Jimmy and his team did a gnarly job on a commercial restroom push/pull door for me! I couldn’t find the right door anywhere in Paducah, but these guys made it happen.. overnight! I told Jimmy what I needed and he had it done and ready for me to pick up the very next morning! I almost forgot to mention.. they also notched the hinge placement perfectly, based on the measurements that I gave them! Outstanding! 💪🏼

Wayne Sanders

a year ago

Crazy high

Michael Wilson

a year ago

Delivered there today. Very good people to deal with.

Cory Harrison

a year ago

Attempting to do business with them for a door repair was like pulling teeth. Multiple tries over an extended period of time just to get somebody to look at it. Finally left me hanging for weeks then just said we can’t do it when I followed up. The girl answering the phone is nice at least, I’ll say that.

R S

2 years ago

Atlas replaced the spring on my garage door a few years ago. Today they replaced the garage door opener (thanks Davis). Both times they did the repairs both of their men did outstanding work, and both were good people. I’ve been in their business a few times, and both of the guys behind the counter was good people. Would highly recommend Atlas, Thanks to everyone at Atlas for the top-notch service you have provided.

Alan Tucker

3 years ago

Way better than the others I have tried to use and any box store for sure. Very helpful and full of diy information. Prices are competitive.

Corey Thomas

4 years ago

Best customer service EVER!!!

Michael Adams

5 years ago

Great People

Preston Snelling

5 years ago

Very nice install, I hugely recommend!!