Advance Door Products in San Jose, California 95112

Advance Door Products

1733 Rogers Ave, San Jose, CA 95112

4.4 (22 reviews)

Overview:
Advance Door Products is a door supplier located in San Jose, CA. The company specializes in providing a wide range of doors and related hardware, and is known for its quality products and customer service.

Services Provided:
– Door supply
– Custom door orders
– Installation assistance
– Customer service support

Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (408) 437-9924
Website: http://www.advancedoorproducts.com/

Customer Reviews and Sentiment:
Advance Door Products has garnered a rating of 4.4 stars based on 22 reviews across various platforms.

Positive feedback highlights the company’s excellent customer service, quality of doors, and responsiveness. Customers appreciate the knowledgeable staff and the ease of ordering custom doors.

Examples of positive reviews include:
“I have pleasant experiences dealing with Desi… The price is very reasonable.” – corky dominguez
“They did everything perfect.” – Gary Spears
“Excellent service, very friendly and very experienced in their work.” – Jose Ayvar ochoa

However, a significant negative review points to poor after-sales support and communication issues.
“Horrible service, does not assist after sale…” – jason yuen

Review Summary:
Positive Sentiments: Excellent customer service, high-quality products, helpful staff, quick and efficient order processing.
Negative Sentiments: Poor after-sales support and issues with handling large orders.

Additional Ratings:
BirdEye: 4.4 stars based on 22 reviews, showing strong customer satisfaction overall.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been one complaint in the last three years regarding customer service.
Total Lead Smart Rating: 7.9

Conclusion:
Advance Door Products is a reputable choice for door supplies in San Jose, CA, with an emphasis on quality and customer satisfaction. While the majority of reviews are positive, potential customers should consider the occasional reports of inadequate after-sales support.

Member Since August 2024

Listing Id 248746

Contact Info

1733 Rogers Ave, San Jose, CA 95112
(408) 437-9924
Lead Smart Rating :
7.9/10.0

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1733 Rogers Ave, San Jose, CA 95112

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Reviews

corky dominguez

3 weeks ago

I have pleasant experiences dealing with Desi and front desk with all my internal doors I needed for my house which was totally renovated for over a year. I was referred by my contractor for quality material doors and that’s how I run into Advance doors and flooring. The price is very reasonable. What I’m so impressed about is their Grid closet doors. They are so beautiful and heaped praises from family and friends. Most importantly, their service and consumers desk is very friendly and helpful to address customers issues. So to speak, Desi, the operator and owner just told me to pick up new weather strip free of charge to address minor issues to my garage side door. I highly recommend this place for your door needs and have done so with friends,

Gary Spears

5 months ago

they did everything perfect

Jose Ayvar ochoa

8 months ago

The best doors in the Bay Area. Excellent service, very friendly and very experienced in their work. The young man who helped me is called Desi. Thank you for your excellent service Mr. Refugio who installs is very friendly, respectful and professional. ⭐️⭐️⭐️⭐️⭐️

H La

10 months ago

We had a great experience dealing with Desi and Leslie! They helped us pick out doors for our entire house, including hardware and trim. They were fast efficient and the prices were great. We would highly recommend. If we ever build another house… we will definitely go back. Thank you!!

Anthony Carbajal

a year ago

I had a great experience here, I came in learning a lot and ended up with exactly what I wanted AND in a timely fashion. Thank you ADP!

Adrianna Perez

2 years ago

Quick and efficient! Very friendly and helpful people. Would definitely recommend this shop!

Kenan Herder

3 years ago

I needed a simple duplicate interior door with custom specs, and had no idea how long the process would take due to other places taking deposits then changing their mind. Or ignoring phone calls. Was nice to find a solid place that helped me out quickly and efficiently.

jason yuen

4 years ago

Horrible service, does not assist afther sale and leave you to deal with the issues wont recomend to anyone making a large order they can’t handle the volume or get things right

Jim Ward

4 years ago

These guys are “old school” professionals. They show up on time, they do exactly what they promise, and they charged exactly what they said. They’re good guys. I highly recommend them.

D Arceo

4 years ago

TOP QUALITY CRAFTSMANSHIP AND GREAT CUSTOMER SERVICE! HIGHLY RECOMMENDED!!