Mako Overhead Door

Overview:
Mako Overhead Door is a door supplier located in Anaheim, California. They specialize in providing door repair and replacement services for both residential and commercial clients.

Services Provided:
– Door repair
– Door replacement
– Installation of overhead doors
– Emergency services for door malfunctions

Hours of Operation:
Monday to Saturday 9 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (800) 779-6256
Website: http://www.makooverheaddoor.com/

Customer Reviews and Sentiment:
Mako Overhead Door has received mixed reviews across various platforms:

Google Reviews: 3.8 stars based on 11 reviews.

Positive feedback highlights the company’s promptness, efficient service, and reliability. Customers have praised their timely arrivals and quality of work.

Examples of positive reviews include:
“Great service, crew very quick and efficient.” – TONY BUCCIERI
“Showed up on time as scheduled, reasonably priced, worked hard.” – Tyler James
“On time and repaired it in an hour.” – Sasha Seward

The complaints noted issues with service delays and poor communication:
“They used to provide great service, now they don’t…” – Isaura Guzman
“Still over 30 mins away, both my partner and I were there.” – John Landsberger

Review Summary:
Positive Sentiments: Timely arrival, efficient service, quality workmanship, good pricing.
Negative Sentiments: Delays in service, issues with communication, some customers reported dissatisfaction with service changes over time.

Additional Ratings:
BirdEye: 3.8 stars based on 11 reviews, reflecting a balance of customer satisfaction with some noted issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been no significant complaint noted in the last three years.

Total Lead Smart Rating: 6.2

Conclusion:
Mako Overhead Door seems to offer reliable door services in Anaheim, CA, noted for their prompt service and quality work. However, potential customers should be mindful of the mixed reviews and recent complaints regarding service consistency before making a decision.