Overview:
Dale’s Doors is a locally owned door supply company located in Tucson, AZ. They specialize in providing a wide selection of doors and offer expert advice to customers. However, they do not provide installation services and may recommend independent contractors for that purpose.
Services Provided:
– Door supply
– Expert advice
– Recommendations for installers
Hours of Operation:
Monday to Friday, 9 AM to 5 PM
Contact Information:
Phone: (520) 623-9874
Website: http://www.dalesdoors.com/
Customer Reviews and Sentiment:
Dale’s Doors has an overall rating of 4.2 stars based on 26 reviews.
Positive feedback highlights the friendly service, good selection, and the helpfulness of the staff. Customers appreciated the expert advice and the quality of the doors.
Examples of positive reviews include:
“They have what you need!” – Oscar Silva
“Friendly service oriented place.” – Chuck House
“These guys and gals are awesome!!” – Chris Baucom
The negative reviews point to issues with customer service, delays, and installation problems, particularly regarding independent contractors.
Examples of negative reviews include:
“Friendly customer service is not these people’s strength.” – Bevi Girl
“Hours are terrible, and they didn’t answer the phone for over two days.” – Robbie Morris
Review Summary:
Positive Sentiments: Great selection, friendly service, helpful and knowledgeable staff, efficient processing.
Negative Sentiments: Poor customer service, delays in service, issues with contracted installation quality.
Additional Ratings:
BirdEye: 4.2 stars based on 26 reviews, indicating a trend towards customer satisfaction, though with notable service issues.
Total Lead Smart Rating: 6.6
Conclusion:
Dale’s Doors is a solid choice for those looking for doors in Tucson, AZ, with a reputation for friendly service and expert advice. However, potential customers should be cautious of reported issues with customer service and contractor quality, as these inconsistencies could impact overall satisfaction.
Member Since August 2024
Listing Id 251218