The Door and Window Store, Inc.

Overview:
The Door and Window Store, Inc. is a reputable business located in Prescott, AZ, specializing in the supply of doors and windows. Known for its high-quality products and personalized service, the company caters to residential construction and renovation needs.

Services Provided:
– Door and window supply
– Interior and exterior doors
– Millwork
– Finish hardware
– Custom adjustments and repairs

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (928) 778-6400
Website: http://www.prescottdoors.com/

Customer Reviews and Sentiment:
The Door and Window Store, Inc. has garnered a positive reputation with a Google Reviews rating of 4.2 stars based on 25 reviews.

Positive feedback showcases the company’s friendly and knowledgeable staff, quality service, and effective problem-solving. Customers have appreciated the high-quality products and the willingness of staff to assist with selections and repairs.

Examples of positive reviews include:
“Joe was great to work with… everything we wanted in top quality and at great prices.” – Gil Mertz
“Elizabeth at the Door and Window Store is the best… I will definitely do future business with both.” – Kevin Koressel
“Rex, the outside sales rep, is very experienced and knowledgeable… Kudos to Ken in the adjustments and repair door department.” – Lyn DeLano

However, there are also some negative sentiments indicating lapses in customer service, particularly with responsiveness.
“Go here if you enjoy being ignored and love below mediocre customer service.” – Motor4150

Review Summary:
Positive Sentiments: High-quality doors, knowledgeable and friendly staff, excellent service, effective problem-solving, and quality craftsmanship.
Negative Sentiments: Communication issues, delayed responses, and inconsistent customer service experiences.

Additional Ratings:
BirdEye: 4.2 stars based on 25 reviews, indicating a strong overall satisfaction among customers.
Total Lead Smart Rating: 7.5

Conclusion:
The Door and Window Store, Inc. is a dependable choice for those seeking quality doors and windows in Prescott, AZ. The business is well-regarded for its customer service and product quality, although prospective customers should be mindful of some reports of communication challenges.