SERVPRO of Huntington in Huntington-WV, West Virginia 25704

SERVPRO of Huntington

#0, Huntington, WV 25704

4.8 (17 reviews)

Overview:
SERVPRO of Huntington is a reputable water damage restoration service located in Huntington, West Virginia. The company specializes in various restoration services, including mold removal and air duct cleaning, with a focus on quality and customer satisfaction.

Services Provided:
– Water damage restoration
– Mold remediation
– Air duct cleaning
– Comprehensive inspection and treatment

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (304) 429-2233
Website: http://www.servprohuntington.com/

Customer Reviews and Sentiment:
SERVPRO of Huntington has received positive feedback, reflected in their rating of 4.8 stars based on 17 reviews.

Positive sentiments highlight the professionalism, efficiency, and thoroughness of the staff. Customers have expressed satisfaction with the quality of work and the clear communication throughout the restoration process.

Examples of positive reviews include:
“very professional work. Evan Dunlap was on top of everything.” – Timothy Carpenter
“They were wonderful to do business with… skilled in their craft.” – Cathy Porter
“I appreciate that we were told [about the lack of mold], and not pressured to get treatment we didn’t need.” – Elizabeth Smith

However, there was a notable negative review regarding a missed appointment, indicating room for improvement in scheduling reliability:
“They verified appt late evening before and then never showed up.” – Heather Workman

Review Summary:
Positive Sentiments: Professionalism, efficiency, thorough cleaning, effective communication, and high-quality work.
Negative Sentiments: Issues with appointment scheduling and follow-through.

Additional Ratings:
Google Reviews: 4.8 stars based on 17 reviews.
Total Lead Smart Rating: 8.5

Conclusion:
SERVPRO of Huntington is an excellent choice for water damage and restoration services, noted for their professionalism and satisfactory work results. While the majority of customer experiences are positive, potential clients should be aware of the scheduling issue reported in one review.

Member Since August 2024

Listing Id 219724

Contact Info

#0, Huntington, WV 25704
(304) 429-2233
Lead Smart Rating :
8.5/10.0

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Listing location

#0, Huntington, WV 25704

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Reviews

Timothy Carpenter

2 months ago

very professional work. Evan Dunlap was on top of everything.

Cathy Porter

2 months ago

They were wonderful to do business with. Their work far exceeded my expectations. They were very efficient, timely, and kept things very clean throughout the entire process. They are skilled in their craft. People are marveling at how great the finished product is. I highly recommend them. Five plus review.

Elise Wellman

4 months ago

I had an issue with a water leak under my house which resulted in mold, I was on a time crunch due to being in the process of selling my house. Within a day or so of calling the guys were at my house treating the mold, they were so kind & did a great job of explaining everything to my husband & I so we could understand the process. The mold is gone & it looks good as new!! The bank was pleased with the result as well so we were able to finish the sell of the house no issue. Thank you guys for everything!!

Elizabeth Smith

6 months ago

Debbie was efficient and pleasant setting up the appointment on the phone. Jacob called 40 minutes ahead and he and Aaron arrived exactly when expected. They were pleasant and courteous, but more importantly, thorough and hardworking. They cleaned our ducts, which had probably never been cleaned (even found – and left for us – coins dating from the 1970s, which would have been from a previous owner) and documented the before & after with an iPad. We had requested a crawlspace inspection because we suspected mold from a pipe leak. Jacob went under, through our very narrow opening and did a thorough inspection, taking photos. It turned out there was no mold – we appreciated that we were told, and not instead pressured to get treatment we didn’t need. They were here for at least four hours, worked the whole time, and were very good-natured. I called the office to pay, and both Natalie and Debbie were efficient and pleasant. The bill was quite reasonable for all they did. My only suggestion would be that the guys wear masks and hearing protection for their own safety and health! We highly recommend ServPro for this type of work!

Andrew Burns

11 months ago

Dion, Zack, and Sam were all great. They got the work done quickly and efficiently. Very nice guys. I’d hire them again for any restoration needs at my house.

Skylar Bennett

a year ago

Michael Jacob and his team did a great job, they were friendly and did what was asked in a timely manner.

Dustin Lister

2 years ago

Awesome

Heather Workman

3 years ago

Called and scheduled duct work to be cleaned. They verified appt late evening before and then never showed up

Jim Corder

3 years ago

The two men Chris and Chase did an excellent job they were polite,friendly,professional

Jordyn Playz

3 years ago

I had air duct cleaning and mold removal completed last month. Chris and Luke did an amazing job. They were professional, explained everything they were doing and did an amazing job! I would definitely use this company again in the future!