Rainbow Restoration of Tacoma and Puyallup

Rainbow Restoration of Tacoma and Puyallup

Available
location 6035 S Adams St, Tacoma, WA 98409
3.2 (26 reviews)

Overview:
Rainbow Restoration of Tacoma and Puyallup is a water damage restoration service located in Tacoma, WA. They specialize in addressing water damage, fire damage, and related restoration services, catering to both residential and commercial clients.

Services Provided:
– Water damage restoration
– Fire damage restoration
– Mold remediation
– Insurance claim assistance
– Carpet cleaning

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (253) 759-0203
Website: https://rainbowrestores.com/tacoma?cid=LSTL_RBW000202&utm_source=gmb&utm_campaign=local&utm_medium=organic

Customer Reviews and Sentiment:
Rainbow Restoration has a mixed reputation with a rating of 3.2 stars based on 26 reviews.

Positive feedback acknowledges the professionalism and promptness of specific team members during stressful situations:
– “I had a great experience with the team at Rainbow after water damage…” – Chelsea
– “During the last storm our basement flooded… I highly recommend this company.” – JB Irigoyen
– “Nathan, Rob, and Rodrigo were an amazing team to make me feel like I was able to sit back and relax.” – Red3 Infidel

On the other hand, several reviews express serious concerns regarding poor communication, disrespect, and mishandling of items:
– “DO NOT USE THESE GUYS… our first load of stuff back… nothing was marked on boxes.” – Heidi Ann
– “My mother had a fire at her house… they never would return phone calls or emails.” – Jonathan Wendell
– “This company is very unprofessional. Avoid them like the plague!!” – Andy Barber

Review Summary:
Positive Sentiments: Professional service, timely responses during emergencies, quality of workmanship by certain employees.
Negative Sentiments: Poor communication, respect issues, mishandling of personal belongings, and inadequate restoration work leading to further complications.

Additional Ratings:
BirdEye: 3.2 stars based on 26 reviews.
Better Business Bureau (BBB): Not accredited; numerous customer complaints regarding lack of communication and unresolved issues.

Total Lead Smart Rating: 4.5

Conclusion:
Rainbow Restoration of Tacoma and Puyallup presents a mixed picture for customers seeking restoration services. While some teams appear professional and efficient, there are significant concerns regarding communication and handling of personal belongings. Prospective clients may want to consider these factors prior to engaging their services.

business

Member Since August 2024

Listing Id 229131

Contact Info

  • address 6035 S Adams St, Tacoma, WA 98409
  • phone (253) 759-0203
  • Lead Smart Rating :
  • 4.5/10.0
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Listing location

  • address 6035 S Adams St, Tacoma, WA 98409
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