PSI Cleaning & Restoration in Woodbridge, Virginia 22191

PSI Cleaning & Restoration

15037 Farm Creek Dr, Woodbridge, VA 22191

3.7 (9 reviews)

Overview:
PSI Cleaning & Restoration is a water damage restoration service located in Woodbridge, VA. The company specializes in providing prompt and professional assistance for various restoration needs, including flood and fire damage cleanup.

Services Provided:
– Water damage restoration
– Fire damage restoration
– Smoke damage cleanup
– Flood assistance
– Client support during restoration

Hours of Operation:
Monday to Saturday: 9 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (703) 497-4007
Website: https://psicleaning.com/

Customer Reviews and Sentiment:
PSI Cleaning & Restoration has a mixed reputation reflected in their reviews:

Google Reviews: 3.7 stars based on 9 reviews.

Positive feedback emphasizes the professionalism, promptness, and caring nature of the staff. Customers like Daniel G. stated, “Carl and PSI are awesome. They provided quick assistance after my basement flooded.”

However, there are several negative reviews highlighting issues with pricing transparency and customer service. Muneeb Maqsood remarked, “They tell you one price and add additional charges when they bill you,” while James Bergeron simply noted them as “scam artist.”

Review Summary:
Positive Sentiments: Professionalism, prompt assistance, excellent client service, and caring staff.
Negative Sentiments: Issues with pricing practices, lack of transparency, and disrespectful behavior.

Additional Ratings:
Total Lead Smart Rating: 5.5

Conclusion:
PSI Cleaning & Restoration provides essential water damage restoration services in Woodbridge, VA, receiving mixed reviews. While many customers praise their professionalism and quick response, potential clients should be cautious due to repeated complaints about pricing and customer service issues.

Member Since August 2024

Listing Id 230867

Contact Info

15037 Farm Creek Dr, Woodbridge, VA 22191
(703) 497-4007
Lead Smart Rating :
5.5/10.0

Get A Quote Claim

Listing location

15037 Farm Creek Dr, Woodbridge, VA 22191

Get Direction

Reviews

Muneeb Maqsood

8 months ago

It’s crazy of how much of a scam this company is. They tell you one price and add additional charges when they bill you. Then when you pay the invoice. They charge you 6% for using a credit card and blame it on the processing fees. Merchant fees are high but not 6% high. At the very most 3.5%. Will never do business with them again.

James Bergeron

2 years ago

Scam artist don’t hire you will regret.

Daniel G.

2 years ago

Carl and PSI are awesome. They provided quick assistance after my basement flooded. Carl was professional and helpful throughout a stressful time. I will certainly recommend PSI to everyone I know. Thank you, PSI!!

Sierra Huemme

4 years ago

Rude and disrespectful. Waiting in line at the dump they cut me off, almost hit my car, and cut a huge line. Next time you think of cutting someone off in your vehicle (License plate PSI C&R2) know their are repercussions.

brian ng

5 years ago

Great staff who work hard to get the job complete. The owners really care about the client. I would recommend them to anyone who New this type of service.

Dorian Rosen

5 years ago

I honestly cannot say enough good things about Carl and the PSI crew. My basement flooded on a Sunday and my insurance provider called PSI out that following Tuesday. From the time they arrived through today, when they picked up the remaining equipment, everyone on that team has been incredibly knowledgeable, professional, and beyond accommodating. I have not had to stress at all about this work, which I could never imagine saying on Sunday!! Thank you so much! I hope I don’t need this work again, but I’ll always come back and recommend y’all!

John Bevis

9 years ago

We had a major fire in our home, extensive damage. The wonderful folks from PSI came quickly, assessed the situation, and over the next few days completely, carefully, and politely emptied our entire house, moved our possessions to their facility, and assisted us so well in restoring items, cleaning up our burned home, and being there for advice and comfort. They did a fantastic job for us, and we are eternally grateful. John W. Bevis Springfield, VA

Ed Setliff

9 years ago

PSI provides exceptional Client Service. I called following smoke damage on a Sunday. They arrived to assess what services they could provide by that afternoon and started cleaning up the mess first thing Monday morning. Carl and his folks are spectacular.