Jenkins Restorations

Taiya

6 days ago

Sergio, Thomas& Nick provided excellent and professional services in a timely manner. I would certainly utilize their services again!

paul Jacobs

a week ago

Terrific company. Professional, efficient, quality work, customer-oriented. Highly recommend. Rebuilt our church parsonage after a disastrous waterline break.

Paul Jany

a month ago

I appreciate Dave’s excellent communication, thoughtfulness, and eye for detail on our pool house project that he and Jenkins Restoration completed for us. Thank you for your efforts, professionalism, and kindness!

Hassan Javed

a month ago

Jenkins did great Job for my roof. Professional and outstanding customer service. Highly recommended!!

Mark Masters

2 months ago

We had a great experience working with Jenkins! David, the rep that worked on our case, was as friendly and professional as you’d ever want someone to be and he was thoroughly knowledgeable about every aspect of the whole processes; notably: diagnosing the issues, planning the repair work, and communicating effectively with the insurance company. In our case, there were several visits with field adjusters sent by the insurance company and David attended each meeting and ensured that the details of our complex case were well understood by all parties. In the end, the restoration work was of great quality and the gentlemen that performed the work were similarly friendly and professional and obviously quite skilled and knowledgeable. I would certainly seek out Jenkins in the future and I recommend them to anyone that has need of such expertise.

Loki Mulholland

2 months ago

Zero Stars Would be Generous I think I have to give this place one star for the system to recognize the rating but, let’s be abundantly clear, they don’t deserve zero stars. This group was the top recommendation. They showed up to do their estimate and then nothing for a very long time. Never having through this I figured this was what the world is like these days. Finally, I call the main office and they’re like, “Oh, yeah, we fired that guy.” (Would’ve been nice to have the new rep contact me instead of the other way around but he’s swamped.) New guy makes promises to call me and never does until I reach out to him (same excuse – I’ve got a lot of clients and picked up these new ones… which is fine but don’t tell a customer you’re going to call and then don’t). He finally comes to the place, makes his assessments and says he’ll contact me in a couple of days. Nothing. Says I’ll get a contract. Nothing. Finally, I call. Nothing. Text. Nothing. Call the main office to talk to the manager. Nothing. THEN, I send a text to both him and his manager and miracle of miracles, he calls like nothing is wrong. I explain that I’m very disappointed and that when you tell a customer something you follow through on it. Communication is key. He says he’s surprised I don’t have a contract but that it’s going to be another two to three weeks before they can get to it because there are already signed contracts. “Well, if y’all had sent me a contract this wouldn’t have been an issue and I’ve already been without two bathrooms (you know, the ones with the showers and all) for a month because of the clown y’all fired (and for good reason. I’m not having a lot of faith right now and I think I’ve been pretty patient.” That’s when Jenkins Restoration finally showed me what they’re all about and earned a “below zero star” review. The guy says, “Customers need to feel confident in their restoration and I don’t feel like we have a strong working relationship so I’m going to close this account.” And, so, just like that, after letting someone whose world has been turned upside down, who relied on a professional organization to come to the rescue, they string it out, and then dump the client out on the street (mostly because the rep was over burdened and wanted to clear his plate is what I’m reading). They projected the “we’ve got plenty of clients and don’t need you” attitude. It was a very callous and unprofessional response. When things get hard for you don’t bother with Jenkins, because when things get hard for them they’re going to cut bait and could care less.

Michael Lamberg

3 months ago

Glory be to God. Thank you Jenkins Restoration. I experienced water damage during a rain period and my Sump pump stop working. The damage was extensive. I was reluctant to call my Insurance Company. In a previous life experience, my insurance coverage was dropped from a claim. Moving forward, I notified a Insurance claims person, and in hours later, Jenkins Restoration contacted me and early the next day, JR’s team members were on site, doing their thing of being in service to the home owner. My experience: I observed a well calculated strategy to approach the damage restoration for my home. Every measurer and content construction to restore my home basement.area was explained in detail. At no time did I feel any stress for damage recovery. Thomas the lead, Nick, Issac, and Sergio reminded me of my military days. Everyone understood the mission, and each member performed their task with proficient skill expectations. In short I was reminded of a Bible scripture, Luke 7:11-18. When all things looked sadly and without hope or clarity for a widow elderly lady, for whom her son, her care-provider had died. The compassion of Christ to restore life back to her son, so that life moves on with a great feeling of completeness and satisfaction. Jenkins Restoration thank you. Michael Lamberg

Debra Dowdy99

4 months ago

WOW. Extremely fast ,efficient , diligent, detailed , professional, and personable. Through our entire process, the way we were taken care of by project manager site managers and all contractors was amazing. We used them for mitigation(removal of non salvagable and salvagable items to storage, fans/dehumidifiers in every area possible, antimicrobial spray and powder used as well as the most adequate and up to date machines for testing and hauled trash etc..), drywall repair, trim work, painting, carpet removal, and installation, moving our items back in. In the process of moving items back in, a couple marks happened and they were quickly to remedy and fix them right away not that it was necessary they were very insignificant but they wanted the job done right. Jenkins made sure our belongings were well managed and packed. All crews from start to finish were professional and knowledgeable and if not, there was always someone to call or text to get an answer to any questions. Scheduling was so easy, they matched my needs and time frame for appointments. Keith was outstanding with guidance and information to help us through our first ever big issue with our home. Christian & keith were diligent in managing the teams and crews as well as Contacting the necessary persons to complete said jobs. Daniel and David made our home look better then it did before. The carpet was installed within half a day and it was alot. Seemless work (PUN INTENDED). I picked a medium gray paint but was encouraged to go to a lighter Grey due to no windows in basement and wow did they hit the nail on the head. We are so so happy with the lighter Grey and the darker luxury carpet. We will use them if we ever have to again and to all my friends and family local , there’s is no other company I or my husband would recommend. Thank you, Jenkins restorations for restoring our home and making it better than it was before the disaster. Thank you for giving us peace of mind . Thank you for being such a trustworthy and immaculate company through and through! Sincerely , the DOWDYS

Erica Crawley

4 months ago

Our garage caught on fire in December 2023. Jenkins arrived on scene a couple hours after the fire department put the fire out. As soon as Jenkins stepped foot in our home all of the “what do we do now worries” went away. Jenkins was informative and communicative every step of the way. Jenkins packed away and had all of my family of four clothes washed, all of our furniture and items in the cabinets cleaned and packed away, house cleaned and painted and repaired the garage better than it was prior to the fire. I highly recommend Jenkins Restorations for all of your restoration needs.

D. M. Phenix Alessandro

4 months ago

I absolutely can’t say enough about the work ethic, care, and professionalism of the Jenkins team. We worked with Marvin and found him to be an amazing Project Manager. He was thorough in his explanations to us, and he responded promptly to any questions we had. He made getting our downstairs restored seamless and even was able to coordinate getting the team in and done before a major surgery I had scheduled. The teams sent were very efficient and productive, and the work looks fantastic! We would definitely work with Jenkins again and recommend them to all. Thanks Marvin and Jenkins!