SERVPRO of Ogden in West Haven-UT, Utah 84401

SERVPRO of Ogden

2020 S Painter Ln, West Haven, UT 84401

4.7 (114 reviews)

Overview:
SERVPRO of Ogden is a reputable water damage restoration service located in West Haven, UT. The company specializes in providing prompt and efficient solutions for water damage, mold remediation, and other related restoration services. With a commitment to customer satisfaction, they have built a strong reputation in the local area.

Services Provided:
– Water damage restoration
– Mold remediation
– Emergency services
– Dehumidification
– Professional cleanup

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (801) 731-8300
Website: https://www.servpro.com/locations/ut/servpro-of-ogden?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Ogden has received positive feedback across various platforms:

Google Reviews: 4.7 stars based on 114 reviews.

Positive sentiments highlight the team’s professionalism, responsiveness, and the quality of their work. Customers have specifically praised their efficient service, communication, and team compassion during stressful situations.

Examples of positive reviews include:
“John was awesome- super helpful and informative!” – Kira Lambert
“John and his crew could not have been better… thorough, professional, communicated excellently.” – Joanna Larson
“They completely cleaned up after they were done and thanked us!” – TinaMarie Leeman

While most reviews are extremely positive, there is a noted concern regarding the perceived value of service costs, with one reviewer feeling that the charges were high compared to the services rendered.

Review Summary:
Positive Sentiments: Professionalism, quick response, thoroughness, excellent communication, compassionate service.
Negative Sentiments: High service costs perceived by some customers.

Additional Ratings:
BirdEye: 4.7 stars based on 114 reviews shows consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile with no resolved complaints.
Total Lead Smart Rating: 9.2

Conclusion:
SERVPRO of Ogden is a highly regarded choice for water damage restoration services in West Haven, UT. Their commitment to customer service, professionalism, and thorough work makes them a dependable option for those facing water-related emergencies. However, prospective clients may want to discuss service costs upfront to ensure alignment on expectations.

Member Since August 2024

Listing Id 230405

Contact Info

2020 S Painter Ln, West Haven, UT 84401
(801) 731-8300
Lead Smart Rating :
9.2/10.0

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2020 S Painter Ln, West Haven, UT 84401

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Reviews

Kira Lambert

4 months ago

John was awesome- super helpful and informative!

Melanie Stoker

4 months ago

John came out on a Saturday, within an hour of us calling. He was quick to help us figure out where our leak was coming from. He gave us his bid to do the work, which we thought was a great deal. He did all the work to open the wall and remove all the wet insulation and carpet. Then he hauled it all away! John also helped us navigate the situation while exploring several possibilities for resolution as we weren’t sure if insurance would cover it. John was awesome!

Parker Mecham

4 months ago

Today I had an AMAZING experience. John, Cisco, and Christian were incredibly professional, clean and knowledgeable. I had an overwhelming project and with a few words they put my mind at ease. Thank you!!!

YumYumOutlast

5 months ago

Edit: Amy called and we came to a solution together. That was very appreciated. Thank you, guys! No value added, and the fact that your name is “Serv”Pro is misleading. The only thing I was served was a pretentious bill of $500 described as “water restoration” on the invoice. John Malone and Christian were great. They came out and did what they were supposed to. I rented a dehumidifier from you guys for a day. That doesn’t equate to $500 to me. Thanks.

Robyn Howe

8 months ago

We are still in the process of taking care of mold in my bathroom. But the guys are amazing, always on time and always informing me of what they’re doing and why

joanna larson

9 months ago

John and his crew with mitigation services could not have been better. My family member had a crisis in the home, and Servpro’s response time was within one hour – on a Sunday! They were thorough, professional, communicated excellently along the way, and most importantly, were excellent dealing compassionately with my elderly family member. Heather was a superstar handling all the belongings and contents in the home. Amy in the office was super helpful and delightful. Definitely recommend for water damage support!

TinaMarie Leeman

10 months ago

Huge thank you to John, Heather and Fransisco! During a new shower install we discovered 7 inches of water in our crawl space. They came and we’re kind and explained to us everything that needed to be done. They came back every few hours to check on the progress of the pumps removing the water, making adjustments as they went. They completely cleaned up after they were done and thanked us! They did excellent work!

Becky Marston

a year ago

They did a great job! Very professional and quick response. Will definitely call them again if ever needed!

Samuel Heslop

a year ago

These guys are the best! Amazing team of great people! They should be your first call in any disaster situation!

Braxton Doutre

a year ago

Servpro always showed up on time, communicated well, we’re always willing to answer questions, and did great work. If you ever need a project planned and have any questions, Preston is your guy. If you have want a pro to make your home look brand new, Brett is the contractor for you. Super happy with their services.