Lone Star Flood Restoration in Waco, Texas 76710

Lone Star Flood Restoration

4300 W Waco Dr, Waco, TX 76710

5 (16 reviews)

Overview:
Lone Star Flood Restoration is a water damage restoration service based in Waco, TX. The company offers emergency restoration services to help homeowners recover from water damage incidents, providing timely and professional assistance.

Services Provided:
– Water damage restoration
– Mold mitigation
– Air quality restoration
– Emergency response and assessment
– Insurance coordination

Hours of Operation:
Monday to Friday 8 AM to 6 PM

Contact Information:
Phone: (254) 600-9907

Customer Reviews and Sentiment:
Lone Star Flood Restoration has received highly positive reviews across multiple platforms, with a perfect rating of 5.0 stars based on 16 reviews.

Positive feedback emphasizes the company’s professionalism, thorough communication, and exceptional customer service. Customers have particularly highlighted experiences with prompt responses and effective solutions to water-related issues.

Examples of positive reviews include:
“Bennie was beyond great. Super nice and helpful… 10/10 – would HIGHLY recommend.” – Mike D
“They helped me coordinate with my insurance company. I would definitely recommend Bennie and his team.” – John Vybiral

There are no negative reviews available that indicate any dissatisfaction with the services provided.

Review Summary:
Positive Sentiments: Exceptional professionalism, prompt service, thorough communication, and effective restoration solutions.
Negative Sentiments: None noted.

Additional Ratings:
BirdEye: 5.0 stars based on 16 reviews, reflecting consistent customer satisfaction and no reported issues.
Total Lead Smart Rating: 10.0

Conclusion:
Lone Star Flood Restoration stands out as an exceptional choice for water damage restoration services in Waco, TX, consistently praised for their professionalism, effective service, and customer-centric approach.

Member Since August 2024

Listing Id 230089

Contact Info

4300 W Waco Dr, Waco, TX 76710
(254) 600-9907
Lead Smart Rating :
10.0/10.0

Get A Quote Claim

Listing location

4300 W Waco Dr, Waco, TX 76710

Get Direction

Reviews

Tracie Morris-Golden

a week ago

It was refreshing to work with Bennie after I had water damage in my home. Without being an alarmist, he quickly assessed what was needed and came prepared to get to work. He explained everything that needed to be done and quoted me a fair price. He followed up and made sure the work was completed to my satisfaction. I hope I never need his services again but if I do I won’t hesitate to make him my first call.

Salina Williams-Warthen

3 weeks ago

My water heater busted on June 19th, 2024. Lone Star Flood Restoration came out and immediately got started helping me while explaining the process. I didn’t feel pressured or rushed to make a decision and they checked in to ensure that everything was okay. The equipment to help clean the air and dry out the water really helped my family because they have bad allergy. Thank you Lone Star for going above and beyond to assist us.

ROY WHITAKER

a month ago

Great Job, keeps everything so clean, very professional, house smells great, they clean up everything for you. Great Services.

Kevin Critchfield

a month ago

Benny and Lone Star Flood Restoration were awesome, professional, and gave great advice. He took extra time out of his day to give my home an evaluation, and he provided us with peace of mind and did a thorough job. Definitely reach out to them for your restoration needs! Teegan was great as well!

Mike D

a month ago

Bennie was beyond great. Super nice and helpful. Even with his busy schedule, he still made us feel like a priority. The work they did was exactly what we needed. 10/10 – would HIGHLY recommend.

DRACO405

2 months ago

Great work and customer service

Bryce Belville

2 months ago

Great customer service

John Vybiral

2 months ago

Professional and friendly, easy to work with. Explained the process they were going to do. They helped me coordinate with my insurance company. I would definitely recommend Bennie and his team.

Hayden

2 months ago

Bennie is extremely knowledgeable about mitigation and the related sub-categories that seem to always follow. Whenever I had a question he knew the answer, and if he didn’t he was enthusiastic about helping me understand. I would HIGHLY recommend Lone Star Flood Restoration for anyone that needs help quickly and efficiently.

Joseph Gonzalez

3 months ago

Benny is a life-saver! I had a huge flood in my house and in less than an hour of placing the call, Lone Star Restoration’s crew was on-site taking care of everything. Benny turned what was an absolute nightmare, into an easy to understand and carefree situation. He kept me informed while the work was taking place and in the loop with the insurance process. Ive used a few restoration places in the past but ill be sticking with this company from now on!