SERVPRO of Northeast San Antonio in San Antonio, Texas 78217

SERVPRO of Northeast San Antonio

10601 Sentinel Dr, San Antonio, TX 78217

4.7 (126 reviews)

Overview:
SERVPRO of Northeast San Antonio is a water damage restoration service located in San Antonio, TX. The company specializes in helping clients recover from water damage through professional cleanup and restoration services, ensuring a smooth process during stressful situations.

Services Provided:
– Water damage restoration
– Mold remediation
– Dehumidification
– Contents packing and unpacking
– Coordination with insurance companies

Hours of Operation:
Monday to Sunday: 24 hours

Contact Information:
Phone: (210) 653-4651
Website: https://www.servpro.com/locations/tx/servpro-of-northeast-san-antonio?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
Google Reviews: 4.7 stars based on 126 reviews.

Positive feedback highlights the team’s efficiency, professionalism, and thorough communication throughout the process. Customers appreciated the coordination with insurance and the care given to their belongings.

Examples of positive reviews include:
“Top notch service! They followed up multiple times to take dampness readings and start demolition…” – Keri Helms
“The team was very professional, efficient and made sure we understood their process.” – Willie Holt
“Connie was there for us and responded to our every question…” – Albert Martinez

Conversely, there were no significant negative reviews, indicating a high level of customer satisfaction.

Review Summary:
Positive Sentiments: Professionalism, efficient service, thorough communication, careful handling of belongings, organized work.
Negative Sentiments: None noted in the provided reviews.

Additional Ratings:
Total Lead Smart Rating: 9.2/10
This rating reflects the high level of customer satisfaction and the considerable volume of positive reviews, along with zero complaints noted in the provided data.

Conclusion:
SERVPRO of Northeast San Antonio is an excellent choice for anyone in need of water damage restoration services. With a reputation for professionalism and high-quality service, customers can expect a smooth restoration process, particularly in challenging situations.

Member Since August 2024

Listing Id 227312

Contact Info

10601 Sentinel Dr, San Antonio, TX 78217
(210) 653-4651
Lead Smart Rating :
9.2/10.0

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Listing location

10601 Sentinel Dr, San Antonio, TX 78217

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Reviews

Keri Helms

2 weeks ago

Top notch service! ServePro sent out a crew at 9:00 on a Sunday evening to place fans and dehumidifiers after our leak. They followed up multiple times to take dampness readings and start demolition of our ruined floors. Their moving crew came out today to pack and load our belongings so that the floors can be replaced. Connie and her crew were professional, careful with our belongings and pleasant to talk to. They have coordinated with our insurance throughout the whole process making things progress smoothly. We would not hesitate to use ServePro of NESA again!

Willie Holt

3 weeks ago

The team was very professional, efficient and made sure we understood their process. They kept us well informed. Thanks for a job very well done!

Albert Martinez

3 weeks ago

Connie Mendez and her crew were fantastic. Connie was there for us and responded to our every question and request in 5 star fashion, above and beyond service.

Lee Perry

a month ago

I had a wonderful experience with SERVPRO. Veronica and her team members were wonderful. They were expedient and went beyond my wildest team. My house looked awesome when they finished and I could go to everything as it was before everything was remove. On both load out and return nothing was broken and I had very very heavy furniture Only one screw was missing but that’s like a drop of a rock in the ocean. Thanks for your wonderful staff.

Manuel Mejia

a month ago

Exelent job , very responsable way to work , recomended.

Linda Kendall

2 months ago

Thank goodness for Servpro! So organized, efficient, accommodating- they really took care of everything in our stressful situation. Highly recommend. We are so grateful! Veronica and Lisa and team did an amazing job cataloging and packing and then unpacking 9 mos later, putting everything in just the right places. Joel was amazing too n the front end and promised us that this hard working team would become our “new best friends”- he was right- they were awesome!

Kristina Grace

3 months ago

Claudia and team did a great job clearing my home after extensive damage!

Dani

3 months ago

Claudia and her team are great! They arrived on time, communicated all steps of the process to me, were attentive to detail, and were very professional about the whole thing. They worked hard and have my complete trust and satisfaction. I would recommend them and Serv Pro to anybody.

Lorraine

3 months ago

Connie and her team made us feel very comfortable throughout the whole process and ensured everything was up to our expectations. They did an outstanding job packing us out and unpacking us in a timely matter with courtesy. We appreciate all the hard work everyone has done.

Lettie Cummins

3 months ago

Our experience has been one of top service & customer service. From the first phone call until day when project was complete. The team that unpack our belongings & brought back our furniture did an outstanding job. Veronica & the team who helped her putting our home back in order. Due to the water damage in January we were out of the house for 2 months, but tonight we sit here in our home thankful for ALL the ServPro professionals who walked through our doors did their jobs in an excellent manner. If you have a need for their services call ServePro Northeast of San Antonio!