PuroClean of New Braunfels in New Braunfels, Texas 78130

PuroClean of New Braunfels

839 I 35 Frontage Rd Suite E, New Braunfels, TX 78130

4.8 (17 reviews)

Overview:
PuroClean of New Braunfels is a water damage restoration service located in New Braunfels, Texas. The company specializes in providing rapid response and professional services for water damage, mold remediation, and other related cleanup tasks. PuroClean aims to assist clients during difficult times, offering a compassionate approach to mitigation and restoration.

Services Provided:
– Water damage restoration
– Mold remediation
– Emergency cleanup
– Professional consultation
– Compassionate service

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (830) 359-3080
Website: https://www.puroclean.com/new-braunfels-tx-puroclean-new-braunfels/

Customer Reviews and Sentiment:
PuroClean of New Braunfels has received highly favorable reviews across various platforms:

Google Reviews: 4.8 stars based on 17 reviews.

Positive feedback emphasizes the company’s quick response, professionalism, compassion, and strong customer service. Customers appreciate the expertise offered during stressful situations.

Examples of positive reviews include:
“Great service, super fast response to my immediate ask. On time and professional – I totally recommend PuroClean.” – Sandra Paula Carrera de la Peña
“I am a General Contractor and have referred PuroClean New Braunfels quite a few times. They treat my customers with upmost respect and are honest.” – Jon Garner
“The most professional, compassionate company I have ever worked with.” – R Rinnygirl

However, there is a notable negative review about the company’s waste management practices, which reflects poor interaction with surrounding businesses.

Review Summary:
Positive Sentiments: Quick responses, professionalism, knowledgeable staff, compassionate service, strong recommendations from contractors.
Negative Sentiments: Issues with waste management causing dissatisfaction among neighboring businesses.

Additional Ratings:
BirdEye: 4.8 stars based on 17 reviews, showing overall customer satisfaction with minor negative feedback.
Total Lead Smart Rating: 9.2

Conclusion:
PuroClean of New Braunfels stands out as a reliable choice for water damage restoration and related services, noted for their professionalism and compassionate approach during challenging times. Despite the negative feedback regarding waste disposal practices, the company maintains a high level of customer satisfaction, making them a recommended option for those in need of remediation services.

Member Since August 2024

Listing Id 223819

Contact Info

839 I 35 Frontage Rd Suite E, New Braunfels, TX 78130
(830) 359-3080
Lead Smart Rating :
9.2/10.0

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839 I 35 Frontage Rd Suite E, New Braunfels, TX 78130

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Reviews

Sandra Paula Carrera de la Peña

2 weeks ago

Great service, super fast response to my immediate ask. On time and professional – I totally recommend PuroClean.

Jon Garner

2 months ago

I am a General Contractor and have referred Puro clean New Braunfels quite a few times. They also take care of my customers and treat them with upmost respect and are honest. I recommend these guys to anyone who needs remediation or even some clean up work done.

Jim Gorman

2 months ago

A great team of experts that are very knowledgeable and “user friendly!”

R Rinnygirl

2 months ago

The most professional, compassionate company I have ever worked with. Beyond knowledgeable, trustworthy and all around heartfelt within the tragedy you’re experiencing. There is no other mitigation company that I would use or recommend!! Thank you Tony, UL and your great team for making my experience with your company (which is the worst, seeing your house destroyed) easy, stress relieving and handled with care. Even with my pets, extremely caring and aware of their needs as weĺl.

Wayne Windle

4 months ago

Fast, reliable service. A family rental property needed mold remediation. Great Job!

Matthew Scott

5 months ago

New Braunfels office throws all of their trash in the dumpster and leaves no room for other shop renters who share it. The man who pretends to be the boss wants to cause problems with everyone. Instead of going to the dump they throw concrete, drywall and all kinds of hazardous waste in the dumpster.

Rebbel Hood (Rebbelhood)

6 months ago

U. L. and his wife helped me out with 411 in a serious life health situation bad enough to move me out of my home to keep from disabling me further than I am. Still awaiting to hear back from his colleague.

Dawn Dear

a year ago

Best in New Braunfels, highly recommended!

Stephanie Gonzales

a year ago

I cannot express how grateful I am for this company. Their promptness, attentiveness, reliability, and transparency have all made a stressful situation almost seamless! Our rep, U.L., explained everything to us in depth and has been extremely responsive to our questions and concerns. I will be referring friends and family here always!

Lori miller

a year ago

The service was excellent, timely and competitively priced. An estimate was provided expeditiously and the job was completed within days of the authorization of the work. Both owners showed professionalism and compassion during a difficult time.