Alpha One Restore in McKinney, Texas 75071

Alpha One Restore

10071 W University Dr, McKinney, TX 75071

4.9 (56 reviews)

Overview:
Alpha One Restore is a water damage restoration service located in McKinney, TX. With a focus on providing prompt and professional assistance during emergencies, the company specializes in helping customers recover from water-related damage efficiently.

Services Provided:
– Water damage restoration
– Emergency mitigation
– Clean-up and reconstruction
– Insurance documentation support

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (469) 815-6938
Website: https://alphaonerestoretx.com/

Customer Reviews and Sentiment:
Alpha One Restore has received highly positive reviews, with an impressive rating of 4.9 stars based on 56 reviews across various platforms.

Positive feedback emphasizes the company’s speed of service, professionalism, and thoroughness in handling water damage. Customers have particularly praised staffs like Jay and Jason for their dedication and assistance during stressful situations.

Examples of positive reviews include:
“Definitely recommend for emergencies, I’d use them again!” – Rebecca Higgs
“They managed to restore my house to the best state I’ve ever seen it in.” – Marcus Canahai
“From my initial call and through the entire mitigation process, excellent service!” – Scott Langley

However, there is a noteworthy negative review from a customer who experienced communication issues with the company regarding their insurance claim.

Example of negative review:
“I can not get them to return my calls or emails… If you are going to be filing an insurance claim for your damage you should absolutely use a different company.” – Andy Mott

Review Summary:
Positive Sentiments: Quick response, professionalism, thorough work, excellent customer service, helpful with insurance processes.
Negative Sentiments: Communication issues, particularly in coordinating with insurance claims.

Additional Ratings:
Google Reviews: 4.9 stars based on 56 reviews.

Total Lead Smart Rating: 8.7

Conclusion:
Alpha One Restore is a highly recommended choice for water damage restoration services in McKinney, TX. Their quick response times and professional service have garnered significant praise from satisfied customers. Nevertheless, potential clients should be mindful of the communication complaints noted in a few reviews, particularly when dealing with insurance claims.

Member Since August 2024

Listing Id 222383

Contact Info

10071 W University Dr, McKinney, TX 75071
(469) 815-6938
Lead Smart Rating :
8.7/10.0

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10071 W University Dr, McKinney, TX 75071

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Reviews

Rebecca Higgs

2 months ago

I’ve used Alpha One twice now for water-related damage to my home. Both times, they responded quickly and sent teams to mitigate the damage quickly and professionally. Jason in particular was incredibly helpful in providing documentation for insurance purposes and worked along with us to get them to respond (they didn’t, Allstate’s the worst, but Alpha One was with us all the way and bent over backwards to help us). Definitely recommend for emergencies, I’d use them again!

Amit Mathur

3 months ago

Jay and his team from Alpha One Restore were awesome to work with throughout the process, very thorough. They came out within minutes after our call. Very professional and patient. They helped us with everything!

Andy Mott

4 months ago

I used Alpha One in June of 2023 and I can not get them to return my calls or emails and they will not communicate with my insurance company regarding my claim for the flood damage. If you are going to be filing an insurance claim for your damage you should absolutely use a different company.

Marcus Canahai

6 months ago

I can’t recommend Alpha One Restorations enough! They did an incredible job cleaning up water damage in my house during the freeze. Their team was professional, efficient, and thorough. They managed to restore my house to the best state I’ve ever seen it in. If you’re looking for top-notch restoration services, look no further than Alpha One!

Corbin Young

9 months ago

These guys made the nightmare of the water damage at my rental home disappear—Thanks so much

Darius Stoica

9 months ago

Last night at 4am I woke up to a foot of water in my bedroom! Soon to find out my toilet was overflowing and constantly running. I panicked and called Alpha One Restore who told me immediately to turn the valve off in the back of the toilet. They arrived shortly after with a crew to extract everything and started putting equipment to dry out the water damage. Jay who came roughly around 7am brought my wife and I coffee and gave us the scope of work. We appreciate Jay and his crew greatly and will be referring this company to our friends and family. Thank you Alpha One Restore

Dominique Gurau

9 months ago

Jason and his team were very professional and took care of the water damage in my home. High recommend this company!

Evelin Munson

9 months ago

Great company, people and services. Alpha One completed water cleanup and reconstruction at my house under difficult circumstances. I can’t thank Alpha One and Jay enough for making this process as smooth as possible. I will continue to recommend your company to others and speak highly of your staff and services.

Scott Langley

10 months ago

A big thank you to Alpha One Restore for helping my family get through a home flood emergency. From my initial call and through the entire mitigation process, Jay with his team Mark, Jesse, and Eduardo all provided excellent service!

Allison Heimberg

10 months ago

Thank you Jason, you really did a great job helping us cleanup and repair the water damage in our home. I’ll be more than happy to recommend Alpha One Restore to my friends and family 😁