Branson Construction in Lake Jackson, Texas 77566

Branson Construction

110 Heather Ln #202, Lake Jackson, TX 77566

3.7 (29 reviews)

Overview:
Branson Construction is a water damage restoration service located in Lake Jackson, TX. With a focus on providing restoration and renovation services, they cater to a range of needs, including home renovations after water damage incidents.

Services Provided:
– Water Damage Restoration
– Home Renovations
– Painting
– Cabinet Trimming
– Equipment Rentals

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (979) 227-4629
Website: https://www.bransonconstructiontx.com/

Customer Reviews and Sentiment:
Branson Construction has received mixed reviews across various platforms:
Google Reviews: 3.7 stars based on 29 reviews.

Positive feedback mainly highlights the quality of workmanship in specific projects and the professionalism of some staff members.

Examples of positive reviews include:
“Awesome cabinet trim guy from there, he does an excellent job.” – Juan Sanchez
“The whole staff is absolutely amazing.” – Crystal Weatherholt
“House completely renovated after Hurricane Harvey. Great Job!” – Joseph Emmitte Sr

However, significant complaints focus on issues with communication, missed appointments, and unprofessional behavior observed by some employees.

Examples of negative reviews include:
“They never showed up or even gave me a call letting me know they wouldn’t be coming.” – Kathy Dyke
“I was interested in getting an estimate and never received a call back.” – Charlie DEUTZ

Review Summary:
Positive Sentiments: Excellent workmanship on specific projects, friendly staff, effective water damage restoration.
Negative Sentiments: Poor communication, missed appointments, unprofessional behavior, and customer dissatisfaction with service reliability.

Additional Ratings:
BirdEye: NA (no available rating)
Better Business Bureau (BBB): The business has a profile but is not accredited and has complaints on record, including issues with poor service and communication.

Total Lead Smart Rating: 4.5

Conclusion:
Branson Construction has shown a capacity for quality work in specific tasks, particularly in restoration and renovations. However, potential customers should consider the mixed reviews regarding communication and professionalism, as these factors have raised concerns among some clients.

Member Since August 2024

Listing Id 220833

Contact Info

110 Heather Ln #202, Lake Jackson, TX 77566
(979) 227-4629
Lead Smart Rating :
4.5/10.0

Get A Quote Claim

Listing location

110 Heather Ln #202, Lake Jackson, TX 77566

Get Direction

Reviews

Kathy Dyke

2 months ago

i called a few weeks ago to get an appointment with this company to power wash my gutters. they never showed up or even gave me a call letting me know they wouldnt be coming. this is the first time ive called them so it will be the last. cant trust them

juan sanchez

a year ago

Awesome cabinet trim guy from there ,he does an excellent job

Deborah Rose

a year ago

If I could rate less than a one star I would. They let a inexperienced worker with no prior knowledge do electrical work on a home with little supervision from a supervisor that also stated he did not have a license to do electrical work. They were hired for the painting position which one did have 15 year experience, doing flooring and flooding work with little to no experience in that particular line of work. They also verbally degraded their workers. I’m completely shocked at how unprofessional this company is. An OSHA and BBB complaint have been filed.

Crystal Weatherholt

a year ago

The whole staff is absolutely amazing

M H Smith

2 years ago

Called and scheduled an appt to give us a quote. They were a no- show. I called to see what happened. Was told they would call back. That didn’t happen either. Treat customers like this and you won’t have a 50 year old business to brag about.! Inexcusable!

Nixon Schrader

3 years ago

Awesome group of people to work with.

Charlie DEUTZ

3 years ago

I both called and emailed Branson Construction. I was interested in getting an estimate to have a kitchen and bathroom remodeled. I live just north of Danbury. Never received a call back or answer to my email. Very disappointed.

Daniel Johnson

4 years ago

I rented a piece of equipment and never received the bill, when the equipment was picked up there was no bill. I was told it would be mailed to me. I asked 2 months later for the bill, it was never received. 2 months later, I now receive a past due notice. Their reason was that is was a quickbooks error. I would have just preferred an “I’m sorry that should have not happened, we messed up, please forgive us.” No it somehow my fault that they never sent the bill.

Denise White

4 years ago

Excellent painters

Joseph Emmitte Sr

5 years ago

House completely renovated after Hurricane Harvey. Great Job! I am glad I hired a local business to do the work.