Paul Davis Restoration Central DFW

Overview:
Paul Davis Restoration Central DFW is a reputable water damage restoration company located in Grand Prairie, TX. They specialize in providing prompt and professional restoration services for water-related damage, ensuring that their clients receive top-notch care during challenging situations.

Services Provided:
– Water damage restoration
– Drying and dehumidification
– Cleanup and restoration of affected areas
– Professional customer service
– Quality workmanship

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (469) 909-7055
Website: www.centraldfw.pauldavis.com

Customer Reviews and Sentiment:
Paul Davis Restoration Central DFW has received a strong overall rating of 4.8 stars based on 50 reviews across various platforms.

Positive feedback emphasizes their promptness, professionalism, excellent communication, and quality of work.

Examples of positive reviews include:
“Prompt, knowledgeable, courteous, and had excellent communication.” – Beth Teliho
“Freddy and Chris are the best! They showed up promptly, kindly answered all my questions and performed high quality work.” – Adam Schauweker
“Great customer service, and the service technician was very professional.” – Bobbie Ewings

However, there is a notable complaint regarding damage caused during the restoration process, leading to customer dissatisfaction.

Negative feedback includes:
“Most of the workers that came to do the job were complaining about management… from my experience with Paul Davis Central DFW it was horrible.” – Punkin Coleman

Review Summary:
Positive Sentiments: Prompt service, excellent communication, professional behavior, high-quality work, and friendly staff.
Negative Sentiments: Complaints about damage during work, issues with management, and dissatisfaction with specific jobs.

Additional Ratings:
Google Reviews: 4.8 stars based on 50 reviews.
Total Lead Smart Rating: 8.1

Conclusion:
Paul Davis Restoration Central DFW is a well-regarded choice for water damage restoration services in Grand Prairie, TX. They are praised for their professionalism and prompt response. However, potential clients should take note of the mixed reviews and specific complaints regarding workmanship and management issues before making a decision.