SERVPRO of South Garland in Garland, Texas 75041

SERVPRO of South Garland

2018 Wall St #100, Garland, TX 75041

4.8 (25 reviews)

Overview:
SERVPRO of South Garland is a water damage restoration service located in Garland, TX. The company specializes in providing immediate assistance for water-related emergencies, ensuring thorough remediation and restoration of affected properties.

Services Provided:
– Water damage restoration
– Mold remediation
– Pack-out and storage services
– Structural drying

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (972) 278-7871
Website: https://www.servpro.com/locations/tx/servpro-of-south-garland?utm_medium=yext&utm_source=gmb&y_source=1_MTYxMDkwMzItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Customer Reviews and Sentiment:

SERVPRO of South Garland has garnered positive feedback across multiple platforms:

Google Reviews: 4.8 stars based on 25 reviews.

Positive sentiments highlight the team’s responsiveness, knowledge, and professionalism. Customers have expressed gratitude for the thorough care taken during challenging situations, such as floods and water leaks.

Examples of positive reviews include:
“Their remediation and packing team were just incredible!!” – Erin Cazalas
“Great company, great people! Recommend to anyone.” – Tiffany Cole
“Fast, prompt, and easy to work with.” – Stephen Hutto

However, there is a notable negative review concerning pricing and honesty:
“Called to get my AC fix, and they wanted $1800 for certain parts… These are not honest people.” – Greg Nelson

Review Summary:
Positive Sentiments: Knowledgeable staff, responsive service, professional courtesy, great care for belongings during restoration.
Negative Sentiments: Concerns about pricing transparency and dissatisfaction with customer service from one staff member.

Additional Ratings:
BirdEye: 4.8 stars based on 25 reviews, reflecting high customer satisfaction with some isolated negative experiences.
Total Lead Smart Rating: 8.2

Conclusion:
SERVPRO of South Garland appears to be a highly-rated choice for water damage restoration services in Garland, TX. Their team is recognized for their professionalism and quick responses to emergencies. However, potential clients should be cautious regarding pricing and specific customer service experiences.

Member Since August 2024

Listing Id 218309

Contact Info

2018 Wall St #100, Garland, TX 75041
(972) 278-7871
Lead Smart Rating :
8.2/10.0

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Listing location

2018 Wall St #100, Garland, TX 75041

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Reviews

Erin Cazalas

a month ago

Their remediation and packing team were just incredible!! No one wants to deal with a flood, but I am so grateful for the recommendation to call them immediately. I would recommend John and their team without hesitation! Can’t say enough how much comfort I had knowing that ServePro was protecting and remediating the damage to our home. They went above and beyond, and I am beyond grateful.

Phil S

5 months ago

A great team – very knowledgeable, responsive, and courteous.

Stephen Hutto

6 months ago

Came to the rescue when there was water leak that flooded a condo unit; fast, prompt and easy to work with.

Greg Nelson

a year ago

Called to get my AC fix, and they wanted $1800 for certain parts. So I called another AC company, and they said $250 to fix. These are not honest people.

Kinjal Parikh

a year ago

I worked with ServPro and John, Betty, and Rhonda and truly appreciated all of their help. I needed a pack-out, storage for several months, and moving in and out while undergoing repairs. All of the people involved showed great care for my items and my home. There was also a lot of flexibility as things changed as well. They provided a detailed file about my inventory and even were able to pick up boxes once opened.

Tiffany Cole

a year ago

Great company great people! Recommend to anyone.

Robert Ruwaldt

a year ago

Very professional and professional courtesy

Stephanie

a year ago

Everyone is nice except Betty . Packing girl’s were great . The standing guys for moving my stuff back were excellent. You need to make sure you give a two weeks advance notice when you’re almost done with your remodel. Betty swore she told me about 2 weeks to move my stuff back in the house. No she didn’t and she wanted to argue. Had to call corporate then she said it did no good for me to call corporate. Other than Betty place is great

Bernardo Rodriguez

2 years ago

Nice

C Johnson

4 years ago

Great service. They came right out to check out my water damage. From beginning to end the employees were very professional, genuine and got the job done. ServPro walked me through the whole process, I’m glad my neighbor referred them. I would definitely use again.