AccuWorks, Restoration Service Experts

Overview:
AccuWorks, Restoration Service Experts is a prominent water damage restoration service located in Nashville, TN. They specialize in providing emergency restoration services for homes affected by water damage, ensuring prompt and efficient solutions to restore affected areas.

Services Provided:
– Water damage restoration
– Emergency restoration services
– Mitigation and drying services
– Communication and customer support during the restoration process

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (615) 292-2009
Website: https://accuworks.com/

Customer Reviews and Sentiment:
AccuWorks has received generally positive reviews, boasting a rating of 4.7 stars based on 271 reviews.

Positive feedback highlights the company’s professionalism, promptness, and effective communication throughout the restoration process. Customers appreciate the thorough approach and caring nature of the staff.

Examples of positive reviews include:
“Ben from AccuWorks was great. Very knowledgeable, professional, and reliable.” – Penny Baga
“AccuWorks is a lifesaver and quite simply the best partner to have when it comes to home renovation emergency.” – A. Cotterman
“Service by him and this company is excellent. They’re kind, caring, professional, and I would recommend to anyone who needs restoration services.” – Nicolern2b 2017

However, there are some negative sentiments noted, particularly regarding pricing transparency and communication during ongoing projects.

The complaint mentioned an unexpected charge that felt excessive to one customer:
“They charged me 5 hours for around 45 minutes of work… It was an extra $362.” – David Domm

Review Summary:
Positive Sentiments: Professionalism, efficiency, effective communication, knowledgeable staff, and high-quality service.
Negative Sentiments: Concerns about pricing and lack of communication during ongoing work.

Additional Ratings:
BirdEye: 4.7 stars based on 271 reviews.

Total Lead Smart Rating: 8.5/10

Conclusion:
AccuWorks, Restoration Service Experts, appears to be a reliable and professional choice for water damage restoration in Nashville, TN. Their strengths lie in effective communication and high-quality service, though potential customers should be cautious of pricing issues and unclear billing practices.