Restoration 1 of Middle Tennessee

Justin

2 years ago

Jim came out to do an inspection, realized our problem was something else and was honest and upfront. Had the opportunity to sell us a bunch of things, but was professional and explained what our situation was and how to resolve it. Not a lot of folks like that left walking around nowadays….

Karen Malmquist

2 years ago

Prompt and responsive. Patrick came out to do our estimate, and he did a great job. He’s professional, friendly, and super nice.

cadillackman93

2 years ago

Upstairs faucet supply line broke at 3:30 am. We caught it at about 4 a.m. I placed a call at 4:15 a.m. and they called me back by 4:25. I was told they would be there by 6 a.m. but they showed up at 5:30 and immediately began clean up. Very professional, courteous and responsive.

Linda Rutemeyer

2 years ago

State Farm told me to call Restoration One. This was a free estimate. Gene was very helpful, and he checked the insulation. There was no water in insulation. No work needed to be done. I would recommend this company to others.

Megan Love

2 years ago

Jim and the team at Restoration 1 were prompt, efficient, timely, responsive, and very professional. He provided a great quote and service and we will definitely be using their team for our needs. Highly recommend!

Carla M

2 years ago

Top notch service. The most professional company that I have found through this entire experience with mold. If you are looking for a company that you can trust & guide you along the way….this is the one I trust. Extremely knowledgeable.

Carl Schneider

3 years ago

Had discovered a leaking toilet and water that had leaked under my bathroom tile. We had stopped the leaking toilet and removed some tiles to sop up most of the standing water. Then came across black mold under one of the tiles and stopped. Called R1 first thing the next morning and Desmond Campbell was there before lunch. Desmond verified that the leak had not spread to adjoining rooms but that there was water from leak under the floor beneath the house. By 5 pm more help had that day all the tile was removed, Mold treated and dehumidifiers and blowers were set up in bathroom and under the house with the help of 2 more R1 employees. Desmond was very knowledgeable, conscientious, and hard working. Highly recommend him and his company R1 of Middle TN!

Keila Rone-Del Cid

3 years ago

My husband and I purchased a house that had a sewer leak and mold issue in the crawlspace. We called R1 of Middle TN, Inc. to inspect the area and give us a list of the repairs that would be needed. Jim was a delight to work with! He gave us a comprehensive list of repairs needed, a narrative summary of the work to be done, and made him self available to answer any and all questions we had. Even a week after the initial inspection. We were unfortunately unable to hire R1 for the repairs because the sellers required us to let them choose their own company, but the customer service we received from Jim has definitely convinced us that if we ever have an issue arise in the future, we will call R1.

Jocelyn Gilday

3 years ago

My dishwasher flooded, spilling water into my hardwood floors. I called Jim at 7:00am and he had people at my house by 8:30 that same morning. They set up their equipment and came to check on it everyday. They worked with my insurance and made it so easy for me. Great job guys!!! I appreciate you!

Emily Evans

3 years ago

Had the best experience with these guys. Very thorough, friendly, and timely!