Overview:
Innovative Restorations is a water damage restoration service located in Cookeville, TN. They specialize in mold remediation, emergency repairs, and general construction services, catering to clients facing water-related issues.
Services Provided:
– Mold remediation
– Emergency water damage restoration
– Construction and repair services
– Customer service focused on accommodating special needs
– Punctual and professional service
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (931) 520-7700
Website: https://www.innovativerestorationstn.com/
Customer Reviews and Sentiment:
Innovative Restorations boasts a strong rating of 4.7 stars based on 14 reviews, indicating a high level of customer satisfaction.
Positive feedback often highlights their professionalism, quick response times, and thoroughness in addressing water damage.
Examples of positive reviews include:
“Mikel came out to do mold remediation… he was very kind and very professional.” – Connie McCloud
“They did a great job and were very friendly and fair.” – Tobin Martin
“The work team was skilled, professional, and polite.” – Bob Shirk
However, there are concerns raised regarding the company’s billing practices and communication, primarily from one negative review.
An example of a negative review includes:
“They sent us the bill for over 2k for nothing… They will steal money from you. They are fraudulent.” – Shaina Heimpel
Review Summary:
Positive Sentiments: Professionalism, punctuality, fair pricing, thorough clean-up, and excellent communication.
Negative Sentiments: Issues with billing practices and customer communication.
Additional Ratings:
Total Lead Smart Rating: 7.8
Conclusion:
Innovative Restorations appears to be a reliable option for water damage restoration services in Cookeville, TN, with a solid reputation for professionalism and quality work. However, potential clients should carefully consider the mixed sentiments, particularly regarding billing and communication, before engaging their services.
Member Since August 2024
Listing Id 215781