PuroClean Property Damage Experts in Cleveland-TN, Tennessee 37311

PuroClean Property Damage Experts

2008 Dalton Pike, Cleveland, TN 37311

4.6 (53 reviews)

Overview:
PuroClean Property Damage Experts is a water damage restoration service located in Cleveland, TN. The company specializes in providing a range of restoration services, focusing on thorough assessments and professional remediation to help homeowners recover from water damage and other property issues.

Services Provided:
– Water damage restoration
– Duct cleaning
– Mold remediation
– Customer service support
– Professional assessments

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (423) 790-3500
Website: https://www.puroclean.com/cleveland-tn-puroclean-property-damage-experts

Customer Reviews and Sentiment:
PuroClean Property Damage Experts has a strong reputation with an average rating of 4.6 stars based on 53 reviews.

Positive feedback emphasizes the professionalism, friendliness, and attention to detail of the staff. Customers appreciate the thorough work and clear communication throughout their service experience.

Examples of positive reviews include:
“Absolutely wonderful company to work with.” – Matt Waycaster
“I can confidently say it won’t be the last.” – Bill Paul
“What an amazing company, owner and workers.” – Gwen Saks

Some reviews commend the business for their integrity and commitment to customer care, highlighting the owner’s dedication to the community and his team’s effort to avoid unnecessary charges.

Review Summary:
Positive Sentiments: Professionalism, thorough work, friendly staff, clear communication, genuine customer care, and community involvement.
Negative Sentiments: None noted in the provided reviews.

Additional Ratings:
– BirdEye: 4.6 stars based on 53 reviews, aligning with the overall positive feedback.
– Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of A+.

Total Lead Smart Rating: 9.2

Conclusion:
PuroClean Property Damage Experts in Cleveland, TN, is highly regarded for its professional and caring service in the water damage restoration sector. Customers commend the team’s thoroughness and integrity, making it a reliable choice for those in need of restoration services.

Member Since August 2024

Listing Id 215306

Contact Info

2008 Dalton Pike, Cleveland, TN 37311
(423) 790-3500
Lead Smart Rating :
9.2/10.0

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Listing location

2008 Dalton Pike, Cleveland, TN 37311

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Reviews

Ben Reed

2 days ago

The team was very professional and friendly! They were thorough and the job was very well done! I I’m grateful for my experience with them even if I wish I didn’t need their services.

Matt Waycaster

4 weeks ago

Absolutely wonderful company to work with. Jorge, Brandon and Sergio did a wonderful job and the team at the office was very friendly and helpful.

Bill Paul

a month ago

I was looking for a company to clean the ducts of my house. I contacted PuroClean and received a response the same day. Over the phone, Jon, the office manager, explained the process in detail. When specialists Brandon and Sergio arrived, they also walked through the house, explaining the details and answering all of our questions. They started their work and never stopped, they only slowed down when we had a question. The before and after pictures clearly showed why we were having dust issues. Brandon and Sergio are the workers you want to show up every time because, from start to finish, they were very professional and courteous the entire time. As a Safety Trainer, I was particularly pleased to see the stringent safety measures PuroClean adhered to while working. This was my first experience with this company, and I can confidently say it won’t be the last. My wife and I wholeheartedly recommend PuroClean. We are overjoyed with the results and will definitely engage their services again. Thank you and your team for a job well done. Bill and Florence

Miles Ghorley

a month ago

Words cannot describe the passion the owner has for our community and how much they truly do for everyone. Love that we have them for anything we need from. Mold to restoration needs.

Rachel Masterson

a month ago

Very customer service friendly!

Susan Hyder

a month ago

These people are some of the most honest, attention to detail, and quick to help.

harlee galyon

a month ago

This company does great work. Cynthia is so sweet!

Michaela Urban

a month ago

Our basement flooded due to the recent storms. Charles is the owner and an amazing person. He spent the time talking us through everything and what needed to be done. His concern was not just fixing the issue but not doing unnecessary work to just take our money and preventing it in the future. His team of Josh, Jorge, snd another gentleman whose name I cannot remember now (sorry) came out and did a great job and cleaned up our basement and removed the damage. They worked with us on what route to take next as we had a flipper who we bought it from do really poor work once we saw it after opening the walls up. Great people who do amazing work and really care about their customers. I felt heard, valued, and taken care of by their entire team. Thank you again guys!

Gwen Saks

3 months ago

What an amazing company, owner and workers. Met Sharon this morning, who greeted me with a fruit and candy basket. Jorge and Brandon did all the work today. They went over everything with me to my satisfaction. They went above and beyond. Kudos to everyone at Puroclean, Cleveland, TN!

Jon Franklin

4 months ago

I can say without reservation, PuroClean of Cleveland genuinely cares for their customers. I have witnessed their exemplary level of compassion for others and the extraordinary professionalism and pride they take in their work. The owners and staff really do care!