Vigilant Restoration

Kathleen Morelli

2 years ago

Brad the field manager was very professional and thorough when addressing the damage. The demo guys which I didn’t catch their names also did a great job along with John who did the repairs did excellent work. He as well was professional and very neat while working. Thank you Brad, John and the rest of the team.

Susan Duerk

3 years ago

They were to help as soon as we called staff was extremely helpful, we would definitely use them agin… excellent service…

Joseph Jackson

3 years ago

Excellent organization, had a water leak which lead to a mold issue. They project managed from beginning to end always knew what was happening and when. They were on time everyday. Heard or saw project manager all the time updates and status . Could not have been more happy and impressed with their work. I know I am going to miss a few names but job well done Scot , Maria, and John.

Ruth Mcnabb

3 years ago

During recent hurricane we had a tree fall on ourhour and lodge in the roof. Water was pouring into the kitchen and laundry room. We were out of town but insurance was called followed by call to Vigilant Restoration. Fred and his crew were on scene within driving time from their office and tarpped the ceiling from inside and removed damage drywall, cabinets, and flooring because the tree could not be removed without a crane..done one week later. Yesterday Maria and Kenny came and packed contents of affected area into a storage pod allowing repairs to begin. All people including Sherry in the office have been very compassionate and professional in their care for us and our home. Thank you for your expertise and your responsiveness to our needs. Stars and high marks for everyone we have had the opportunity to meet during these difficult circumstances. God bless you as you serve others in similar situations.

Gia Myers

3 years ago

Jeremy, Maria and Ryan are the best! Our home flooded in north myrtle beach and my family and I are stationed in japan with no way to get home. They have made our lives 100% easier during this process. They answer anytime we call, throughly document, take initiative and have solutions. Our insurance company isn’t the best but these guys sure make it easy! They will be my go to company every time So thankful for them

Elizabeth Neill

4 years ago

Jeremy and Maria did a Phenomenal job with a water cleanup. They were professional, knowledgeable, and personable. They responded immediately (same day). I never had any water damage before and they walked me though the process answering all of my questions. I continue to be impressed at the efficiency of this cleanup process. They have been so kind during a difficult time and that means so much because this whole thing was been overwhelming for me.

Sharon Smoker

4 years ago

Fred was very honest about the damage to our mobile. Told us to replace instead of trying to fix it.

Susan Ruane

4 years ago

During Hurricane Dorian 2 extremely large trees – trunks 3 to 5 feet in diameter, 100 feet tall – fell on our home causing major damage – water/structural. Vigilant had their team onsite within hours. Mitigated further damage and began the process of restoration. They delivered, per their time estimates, in a high quality and professional manner. Communications were excellent and their staff very professional and responsive. The project manager provided sound advise and leadership. We are back in our home and consider the folks we dealt with at Vigilant friends.

Mike Sedlock

4 years ago

Maria and Jeremy were very professional. Jeremy showed up on time to give us an estimate to put our minds at ease from the smoke damage They took care of everything exactly like they said they would The company that cleaned our clothing brought it back in boxes and Maria put everything away pretty much exactly how it was originally in the townhome I would recommend vigilant and Maria and Jeremy to anybody that would have any type of damage that needs restoration

Karen Meijer Young

4 years ago

I contracted Vigilant for major repairs to my house after storm Dorian felled a huge tree on it. I feared the house I love so much would never really be fixed or the same. Vigilant told me it would take a good 6 weeks to complete the job. I resigned myself to thinking it would take two or three months for work to be completed, and I would probably end up selling the house after that. Project Manager Scot directed numerous crews and continually kept in contact with me to keep me posted on progress. Even though my family had relocated, I knew at all times exactly what was going on thanks to Scot. Rainy day when outdoor work was scheduled? No problem – Scot coordinated weekend work to stay on schedule! Maria, in charge of removing and replacing the entire contents of the house and cleaning, took it upon herself to text me with pictures. Not only did she take obvious pride in her work, she went above and beyond by offering suggestions and caring for the belongings in the house as if the were her own. She is Vigilant’s gem! Five weeks and three days after Vigilant began, the house was handed back to me. I have never heard of work of this magnitude being completed on (before!) time AND on budget! Furthermore, when we examined all the work done to prepare the punch list of items for Vigilant to fix, we could not find one single thing (and we looked hard!) Unbelievable! The work done was precise and professional. I have my Home back, and it has never looked better! Thank you Vigilant! KM Young 02/11/2020