Paul Davis Restoration of Greater Columbia in Lexington-SC, South Carolina 29072

Paul Davis Restoration of Greater Columbia

117 Vera Rd, Lexington, SC 29072

3.9 (43 reviews)

Overview:
Paul Davis Restoration of Greater Columbia is a well-regarded water damage restoration service located in Lexington, SC. The company specializes in responding to water damage emergencies, mold remediation, and home reconstruction. They aim to provide efficient and thorough restoration services to their clients.

Services Provided:
– Water damage restoration
– Mold remediation
– Home reconstruction
– Insurance claim assistance
– Communication and project management

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (803) 796-4343
Website: https://greater-columbia.pauldavis.com/

Customer Reviews and Sentiment:
Paul Davis Restoration of Greater Columbia has received a mix of positive and negative reviews across various platforms:

Google Reviews: 3.9 stars based on 43 reviews.

Positive feedback emphasizes their professionalism, effective communication, and quality workmanship. Customers frequently mention their satisfaction with the staff’s responsiveness and dedication to projects.

Examples of positive reviews include:
“Paul Davis handled a mold removal and restoration project for us and did a wonderful job. The work was completed promptly and professionally.” – L Chandler
“Justin, Brent, and Guy provided first-class service. They were very professional and knowledgeable.” – Lloyd Robertson
“I truly appreciate the communication from Chris in management as he was proactive in communication with me.” – Kelvin Briggs

The negative sentiment focuses on issues such as subpar subcontractor services and perceived overcharging for repairs.

Example of a negative review:
“The Paul Davis in Lexington, SC is a complete scam! They use cheap contract services and cut corners with supplies and materials.” – Antonio Hernandez

Review Summary:
Positive Sentiments: Professionalism, effective communication, quality workmanship, prompt service, and proactive management.
Negative Sentiments: Complaints regarding subcontractor quality and concerns about pricing practices.

Additional Ratings:
BirdEye: 4.0 stars based on 43 reviews, reflecting a generally favorable view of customer satisfaction but also the presence of complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating) with one complaint in the last three years.

Total Lead Smart Rating: 7.1

Conclusion:
Paul Davis Restoration of Greater Columbia appears to be a reputable option for water damage restoration services in Lexington, SC, noted for their prompt service and professional behavior. However, potential customers should exercise caution due to mixed reviews, particularly concerning subcontractor quality and pricing practices.

Member Since August 2024

Listing Id 221407

Contact Info

117 Vera Rd, Lexington, SC 29072
(803) 796-4343
Lead Smart Rating :
7.1/10.0

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Listing location

117 Vera Rd, Lexington, SC 29072

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Reviews

Michelle Boyd

18 hours ago

Hello to all, helping my dad (Michael Gill) with this review. He recently had work done by this company. They have done a great job in communicating, and getting work done. The individuals Brent, Justin and Guy are a great team. We look forward to working with them again. We most definitely will refer to friends. Again, thanks!

Jan Reynolds

a day ago

Paul Davis Restoration handled an insurance claim from a leak under my kitchen sink. Basically my entire kitchen had to undergo mold remediation and total reconstruction. Justin, Brett and Guy and many others handled the mold remediation and did a fantastic job. ! I continued with Paul Davis for the reconstruction portion of my kitchen and Nick the overall project manager and Dario the construction manager did a great job in rebuilding my kitchen. There was a lot of hand holding involved because I’d never had to go through a process like this before but I was so grateful to all the people at Paul Davis starting with Justin who was my main contact for remediation and Nick for the construction phase. I highly recommend them!

Lloyd Robertson

6 days ago

Justin, Brent, and Guy provided first class service. They were very professional and knowledgeable. I hope not to need their services again but if needed… I would ask for them by name.

Kelvin Briggs

2 months ago

I truly appreciate the communication from Chris in management as he was proactive in communication with me.

L Chandler

4 months ago

Paul Davis handled a mold removal and restoration project for us and did a wonderful job . The work was completed promptly and professionally. The staff was a pleasure to work with.

Ken Lacey

8 months ago

Paul Davis came to the rescue after another restoration company decided to abandon the job. PD was professional, their subcontractors were on time, treated us like family, and performed well. The workmanship was excellent. Oh, Paul Davis didn’t hound us and threaten to take a lien out on our home during the negotiations with our insurance company; we actually felt like the clients! It was truly a pleasure working with them.

Antonio Hernandez

8 months ago

The Paul Davis in Lexington, SC is a complete scam! They use cheap contract services and cut corners with supplies and materials. Collecting profit from both sides, customer and insurance, in an back-handed way. My advice, choose another repair estimator service, or you will be paying more than you should.

Markus Metz

11 months ago

I am very pleased with the prompt response and service I received from Paul Davis Restoration. Within an hour of my call to my Homeowners insurance I had a call from a representative of Paul Davis Restoration, three hours after that I had technicians (Justin and Ned) in my home starting the mitigation service. Thank you.

Andy Biddle

a year ago

Excellent company and stellar service. Kristey does a great job too!

David Ramsey

a year ago

Amazing to work with. Great people!