Overview:
PuroClean Of Greenville is a specialized water damage restoration service located in Greenville, SC. The company is dedicated to providing timely and high-quality restoration services in the event of water-related disasters.
Services Provided:
– Water damage restoration
– Disaster cleanup
– Mold remediation
– Dehumidification and drying
– Insurance claim assistance
Hours of Operation:
Monday to Sunday 24 hours
Contact Information:
Phone: (864) 528-2138
Website: https://www.puroclean.com/greenville-sc-puroclean-disaster-restoration/
Customer Reviews and Sentiment:
PuroClean Of Greenville has received positive overall feedback with a rating of 4.6 stars based on 24 reviews.
Positive feedback highlights the company’s punctuality, friendly staff, and ability to address customer concerns effectively:
“Friendly staff.” – Doriaz Groves
“Troy did great work, he came in a timely manner and answered all our questions.” – Christina Serrano
“PuroClean was able to come out a few days later… punctual, friendly, knowledgeable.” – Michael Terry
However, there are notable complaints regarding incidents of theft and poor job performance:
“I wish zero stars was an option… their own pictures prove that they took the insulation… left that wet insulation under the house.” – Sharon Odio
“Puro clean came to my house and did their work, but also stole $30 from the counter.” – Nik English
Review Summary:
Positive Sentiments: Punctuality, knowledgeable staff, effective service, and responsiveness to customer inquiries.
Negative Sentiments: Incidents of theft, poor job execution, and unaddressed customer complaints.
Additional Ratings:
BirdEye: 4.6 stars based on 24 reviews, which supports the overall positive sentiment.
Better Business Bureau (BBB): The business has a profile with an accreditation but details on its rating or number of complaints are not specified.
Total Lead Smart Rating: 7.5
Conclusion:
PuroClean Of Greenville appears to be a reliable choice for water damage restoration services. While many customers praise their professionalism and quick responses, potential clients should be cautious of the past complaints regarding service quality and ethical practices.
Member Since August 2024
Listing Id 218805