Overview:
SERVPRO of Rock Hill, York County is a water damage restoration service located in Fort Mill, SC. They specialize in emergency water damage restoration, offering prompt and professional services to assist homeowners in dealing with the aftermath of flooding and other water-related issues.
Services Provided:
– Water damage restoration
– Emergency response
– Mitigation services
– Complete restoration services
– Professional project management
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (803) 620-6070
Website: https://www.servpro.com/locations/sc/servpro-of-rock-hill-york-county?utm_campaign=gmb&utm_medium=yext&utm_source=gmb
Customer Reviews and Sentiment:
SERVPRO of Rock Hill, York County has received largely positive reviews, maintaining a rating of 4.8 stars based on 92 reviews.
Positive feedback highlights their prompt response, professionalism, and effective restoration processes. Customers appreciated the organized service and the proactive approach of the staff, particularly praising project manager Curtis Sheetz for his exceptional communication and support.
Examples of positive reviews include:
“Servpro was great to work with… They were quick to respond and accommodated some tight timeframes.” – Bruce Hymas
“Curtis did a great job for us getting our house fixed… thank you so much!” – Doug Stroud
“Everyone who came out to fix the house was professional, punctual, and did a wonderful job.” – Alyssa Sullins
One negative review pointed out concerns regarding the consultation fee structure, which some customers found unusual, creating hesitance in considering the company’s services.
Review Summary:
Positive Sentiments: Prompt response, professionalism, effective communication, and quality restoration work.
Negative Sentiments: Unusual consultation fee practices.
Additional Ratings:
BirdEye: 4.8 stars based on 92 reviews, indicating strong customer satisfaction overall.
Total Lead Smart Rating: 8.5/10
Conclusion:
SERVPRO of Rock Hill, York County appears to be a reliable option for water damage restoration in Fort Mill, SC, recognized for their professional service and effective restoration capabilities. While most reviews are highly positive, potential clients should be aware of the unusual consultation fee noted in some feedback before making their choice.
Member Since August 2024
Listing Id 217670