SERVPRO of Lexington and West Cayce in Columbia-SC, South Carolina 29170

SERVPRO of Lexington and West Cayce

1831 Pine St, West Columbia, SC 29170

4.8 (42 reviews)

Overview:
SERVPRO of Lexington and West Cayce is a water damage restoration service located in Columbia, SC. The company specializes in mitigation services for water damage, mold remediation, and various restoration solutions, ensuring a fast and efficient response to emergencies.

Services Provided:
– Water damage restoration
– Mold remediation
– Professional carpet cleaning
– Emergency response services
– Repair and replacement services

Hours of Operation:
Monday to Saturday, 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (803) 310-2555
Website: https://www.servpro.com/locations/sc/servpro-of-lexington-and-west-cayce?utm_campaign=gmb&utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Lexington and West Cayce has received positive reviews across multiple platforms:

Google Reviews: 4.8 stars based on 42 reviews.

Positive feedback emphasizes the professionalism, quick response time, and quality of work from the technicians. Customers appreciate the thoroughness of the services provided and the great communication throughout the process.

Examples of positive reviews include:
“Jawan was wonderful and very professional.” – Felicity
“We couldn’t have received a better crew.” – Valerie Samuels
“They were punctual, polite, fast, and did a wonderful job.” – SW Lexington Ledger

The negative sentiment appears minimal, with only one review noting a minor issue related to repairs not being specified, though it did not detract significantly from overall satisfaction.

Review Summary:
Positive Sentiments: Professionalism, quick response, thorough work, great customer communication, high-quality service.
Negative Sentiments: Minor issues with specific repairs mentioned but overall positive experience.

Additional Ratings:
BirdEye: 4.8 stars based on 42 reviews.
Total Lead Smart Rating: 9.6

Conclusion:
SERVPRO of Lexington and West Cayce is highly regarded for its exceptional service in water damage restoration and mold remediation in Columbia, SC. With numerous positive reviews highlighting their professionalism and quick response, potential customers can feel confident in their services.

Member Since August 2024

Listing Id 215591

Contact Info

1831 Pine St, West Columbia, SC 29170
(803) 310-2555
Lead Smart Rating :
9.6/10.0

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1831 Pine St, West Columbia, SC 29170

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Reviews

Felicity

4 months ago

Jawan was wonderful and very professional. The Servpro got five stars for Jawan only. The young lady who brought my amazon package into the house I appreciate that. The tech who came to check on the equipment the weekend of 2/17/2024 nice guy as well.

Valerie Samuels

7 months ago

To Serv Pro, Thank you for sending 3 great technicians to our home to provide professional and dependable mitigation services! We couldn’t have received a better crew. Jawan W. Gilbert H. Twist D. Sincerely, Jamie and Valerie Brown

Kimberly Taylor

a year ago

Thanks for the quick response. Happy you service the Batesburg-Leesville area. Hope we never have to deal with mold and water damage again I wanted to tell you, Thanks!!Taylor We really appreciate all you have done‼️There is so much to this process I could not have found a better person to work with🤗 Everything your guys did to put us back together shows 1st class skills & the window seats you had to replace are beautifully crafted 🍂and were done in a timely fashion SERVPRO of Lexington is #1 with us!

Cheryl Raven

2 years ago

Don’t use anyone else! We can’t say enough good things about this company, the employees and their professionalism.

SW Lexington Ledger

2 years ago

Taylor, your guys just left after cleaning my carpet. Because of the farm animals and the pets we have, they were filthy dirty. The Servpro team was punctual, polite, fast, and did a wonderful job. My 10-year-old carpet looks brand new. Please express to them my appreciation for their professionalism. I will definitely use SERVPRO again in the future.

Arthur Barbas

2 years ago

We had a very stubborn stain on an area rug and decided to see if ServePro could help us. They were half the cost of local carpet cleaning companies and did an amazing job. This is a family owned and operated LOCAL business that helps our community in times of need. They do so much more than just damage restoration and repair. They have a great team of carpenters and painters. Even better, they know all the best service providers so if they can’t do it, they know who can. Keep them in mind for your home improvement projects!

Misty Stathos

3 years ago

I recently had a small plumbing leak at my home. Taylor and his team showed up quickly and dried out the water damage and did the necessary repairs. Very professional and knowledgeable. I highly recommend!

Adam Fisher

3 years ago

After noticing a water leak under the kitchen sink and finding mold, we called ServPro to help us assess the damage. Prompt and professional, Mike helpfully explained our remediation options. He also let us know in which ways the water damage was not as extensive as we anticipated, which also assured us that he was more interested in our issues being resolved then providing a service we didn’t entirely need or getting a large check from us. It was an impressive show of true character. We highly recommend ServPro for any mold remediation issues you may have.

Haley Van Valkenburgh

3 years ago

my husband and i found ourselves with a serious sewer block which led to our downstairs flooding in sewer water . We called servpro and within the hour they were out to assess the damage on a Saturday!! Once they saw it was sewer water they immediately began ripping carpet and shoe molding out that had come in to contact with the sewer water ! They sprayed the appropriate chemicals to clean the bacteria up and installed fans and dehumidifiers to dry the floor!! The company was in constant contact with us throughout the next several days while the fans dried the floor out !!!! Since they are a start to finish company we used them for all repairs having this as an option was amazing that meant one less company I would have to go through ! Taylor dealt with all my insurance claim paperwork which was another blessing that was one less thing I had to deal with! This company went above and beyond to help us through a terrible time! The staff is knowledgeable and eager to answer any questions I had for them ! Thanks servpro ! I will be a Lifetime customer .

Frederick Hogsett Jr

4 years ago

Great park. Plenty of walking trail, nice amenities, and ample parking. Great view of river and plenty of spots to sit and view scenery.