BMS CAT in Allentown, Pennsylvania 18109

BMS CAT

801 E Fairmont St, Allentown, PA 18109

4.8 (48 reviews)

Overview:
BMS CAT is a professional water damage restoration service located in Allentown, PA. The company specializes in restoring homes affected by water damage, providing timely and reliable assistance to families facing distressing situations.

Services Provided:
– Water damage restoration
– Flood damage mitigation
– Repair services
– Emergency response
– Construction type work

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (866) 339-3453
Website: https://www.bmscat.com/locations/lehigh-valley/?utm_source=google&utm_medium=organic&utm_campaign=gmb-homepage

Customer Reviews and Sentiment:
BMS CAT has received positive feedback across various platforms, with a Google Reviews rating of 4.8 stars based on 48 reviews.

Positive feedback emphasizes the professionalism, prompt service, and quality of work provided by the team. Customers have noted the courteous nature of the staff and their thoroughness in restoration projects.

Examples of positive reviews include:
“The work was exemplary and the service was the same.” – Jennine Schweighardt
“Very polite, punctual, and knowledgeable.” – Joan Lehmann
“They did an extraordinary job of mitigation.” – Scott Morgan

A negative review expressed dissatisfaction regarding the removal of a previous critical review, raising concerns about transparency.

Review Summary:
Positive Sentiments: Professionalism, punctuality, excellent communication, respectful of customers’ homes, and high-quality workmanship.
Negative Sentiments: Concerns about review removal and transparency.

Additional Ratings:
BirdEye: 4.8 stars based on 48 reviews, demonstrating a strong level of customer satisfaction.
Better Business Bureau (BBB): The business has a profile, is not accredited, and holds a BBB rating of NR (No Rating). There have been a couple of complaints in the past few years, but they appear unresolved.
Total Lead Smart Rating: 8.5/10

Conclusion:
BMS CAT provides reliable water damage restoration services in Allentown, PA. The company is well-regarded for its professionalism and quality workmanship, making it a solid choice for those in need of restoration services. However, potential customers should consider the mixed sentiments regarding review management before proceeding.

Member Since August 2024

Listing Id 212243

Contact Info

801 E Fairmont St, Allentown, PA 18109
(866) 339-3453
Lead Smart Rating :
8.5/10.0

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Listing location

801 E Fairmont St, Allentown, PA 18109

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Reviews

Jennine Schweighardt

a week ago

Mike snd his team helped repair our basement after water damage from our flood from a dishwasher. The workers were so kind and respectful to our family including our kids. My daughter made a card for the team because she was so grateful to have her basement being fixed. 🙂 Mike stopped by regularly to check on the work and answer all our questions which at times were many. The work was exemplary and the service was the same. We will be sure to contact them again for any future projects. I can’t say enough positive things about this great company, especially since right after this we had our deck replaced in a very poor experience with the contractors. It made us valued BMS Cat all the more!

Joan Lehmann

a month ago

Eric and Scott were very good. They came and introduced themselves. Were very polite, punctual, and knowledgeable. Very happy with the work they did and completed.

sylvia petro

2 months ago

Eric from BMS CAT is very polite, courteous, and punctual. He explains what work is being done very well. My family and I highly recommend hiring BMS CAT to do any restoration/ construction type work. Very talented crew.

Cathleen Keegan-Pursell

2 months ago

Interesting. I wrote a review earlier about the horrible work they did and someone took it down. Do we take all the one stars down to make you look good?

Scott Morgan

6 months ago

BMS CAT arrived quickly after reporting our flood. They did an extraordinary job of mitigation – I asked them to come back and do the repairs. The room that was flooded looks as good as new. Staff were friendly and professional, punctual and met all commitments. I highly recommend BMS CAT.

Wendy Vohar

a year ago

Ronnie and Alex were amazing. They came out on a Sunday morning to make sure that my situation didn’t get worse before Monday. They were courteous and professional at all times. They made sure that I understood all aspects of the problem how to fix it, and how to lookout and maintain. It was a really stressful situation and these two guys really made it better for me. Thank you so much for your help!

Rich B

2 years ago

Knowledgeable/ professional / excellent communication

Ellen Meckes

2 years ago

We are so happy with Mellon Kim John Eric and Richard always do a wonderful job and are always on time and get the work done on time too.They are hard workers and have great personalities.We will always have them for any work we need in our home.We highly recommend them.

Robert S

3 years ago

Had a heater pipe leak in my master bedroom that damaged my living room ceiling, floors, and walls. Called my insurance company to file a claim, they gave me the names and numbers of three different contractors and I went with Mellon. Excellent company to deal with. From when I first called until the end of the project. They were able to work around my schedule. Kim was able to get there within the hour and assessed the issue and had his team come right away an start with tearing down the ceiling that was damaged. Kim and his team were very polite, professional and just great to work with. I would recommend Mellon Certified Restoration for your emergency and non emergency project needs.

Joshua Edelman

3 years ago

Steve and rich did great work! They were respectful of our home and pets. They arrived when they said they would. Work was completed on time and looks as good as new!