SERVPRO of South Tulsa County, Central Tulsa, and Greater Broken Arrow

SERVPRO of South Tulsa County, Central Tulsa, and Greater Broken Arrow

Available
location 14690 E Pine St, Tulsa, OK 74116
4.5 (112 reviews)

Overview:
SERVPRO of South Tulsa County, Central Tulsa, and Greater Broken Arrow is a leading water damage restoration service located in Tulsa, OK. The company specializes in providing professional water damage cleanup and restoration services to residential and commercial clients.

Services Provided:
– Water damage restoration
– Flood damage cleanup
– Mold remediation
– Emergency services for water leaks
– Structural drying
– Repair and reconstruction

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (918) 437-2095
Website: [www.servpro.com](https://www.servpro.com/locations/ok/servpro-of-south-tulsa-county-central-tulsa-and-greater-broken-arrow?utm_medium=yext&utm_source=gmb)

Customer Reviews and Sentiment:
SERVPRO of South Tulsa County has garnered a mix of positive feedback and some negative reviews across various platforms:

Google Reviews: 4.5 stars based on 112 reviews.

Positive sentiments from customers emphasize the professionalism, responsiveness, and thoroughness of the staff. Many customers highlighted the attentive service provided by specific team members, particularly Jerry and Chandra, who went above and beyond to assist them during stressful situations.

Examples of positive reviews include:
“Jerry did an amazing job! … kept me informed on the status of the drying process!” – Carolyn Rawls
“We highly recommend SERVPRO and want to recognize their employees … Excellent to work with!” – Nancy Kirby
“Chandra has been more than amazing throughout our process.” – April Tate

On the negative side, there was a notable complaint about billing practices and the quality of particular repairs, which affected one customer’s perception significantly.

Negative sentiment example:
“Bad experience … charged for many things that were not completed and had us pay for things that were already collected for.” – Alex Poyner

Review Summary:
Positive Sentiments: Professional staff, responsive service, attentive customer care, effective restoration processes.
Negative Sentiments: Concerns over billing practices and quality of some work completed during repairs.

Additional Ratings:
BirdEye: 4.5 stars based on 112 reviews, reflecting overall customer satisfaction with a few significant issues noted.
Better Business Bureau (BBB): Not accredited, with a rating of NR (No Rating) due to mixed feedback and specific complaints.
Total Lead Smart Rating: 7.5

Conclusion:
SERVPRO of South Tulsa County, Central Tulsa, and Greater Broken Arrow is a reputable choice for water damage restoration services in Tulsa, recognized for its attentive and professional staff. While the company boasts high customer satisfaction, potential clients should be aware of a few negative experiences concerning billing and service quality before proceeding.

business

Member Since August 2024

Listing Id 229789

Contact Info

  • address 14690 E Pine St, Tulsa, OK 74116
  • phone (918) 437-2095
  • Lead Smart Rating :
  • 7.5/10.0
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  • address 14690 E Pine St, Tulsa, OK 74116
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