Rainbow Restoration of Youngstown in Youngstown, Ohio 44505

Rainbow Restoration of Youngstown

116 Linden Ave, Youngstown, OH 44505

3.6 (30 reviews)

Overview:
Rainbow Restoration of Youngstown is a water damage restoration service located in Youngstown, OH. The company specializes in cleanup and restoration following incidents such as water damage and fire damage, aiming to provide a respectful and efficient service to its clients.

Services Provided:
– Water damage restoration
– Fire damage cleanup
– Mold remediation
– Property restoration
– Professional consultation and communication

Hours of Operation:
Monday to Saturday, 8 AM to 6 PM

Contact Information:
Phone: (330) 599-4488
Website: https://rainbowrestores.com/youngstown?cid=LSTL_RBW000202&utm_source=gmb&utm_campaign=local&utm_medium=organic

Customer Reviews and Sentiment:
Rainbow Restoration of Youngstown has received mixed reviews across various platforms:

Google Reviews: 3.6 stars based on 30 reviews.

Positive feedback highlights the company’s professionalism, promptness, and quality of work. Customers have appreciated their thorough communication and respectful handling of property.

Examples of positive reviews include:
“The people at Rainbow Restoration were very nice and professional. Great job.” – Mark Reese
“Very professional, knowledgeable, and kind.” – Ametta Reaves
“They communicated well and did what they said they would do.” – Dave Scott

However, some complaints point to poor treatment of employees and quality concerns, which have led to significant dissatisfaction.

Negative feedback includes:
“Terrible company, terrible people.” – Desiray Devellin
“Subcontracts most work to the cheapest and worst quality companies.” – Max Camps

Review Summary:
Positive Sentiments: Professionalism, prompt service, good communication, respectful handling of belongings.
Negative Sentiments: Employee treatment, quality of subcontracted work, unresolved complaints.

Additional Ratings:
BirdEye: 3.6 stars based on 30 reviews, reflecting a similar trend of customer satisfaction with significant dissatisfaction among a subset of customers.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). The company has received multiple complaints concerning service quality and employee issues in the past year.
Total Lead Smart Rating: 5.5

Conclusion:
Rainbow Restoration of Youngstown appears to be a viable option for water and fire damage restoration services, known for their professionalism and thorough communication. However, potential clients should be cautious because of the significant negative feedback concerning employee treatment and subcontractor quality.

Member Since August 2024

Listing Id 231015

Contact Info

116 Linden Ave, Youngstown, OH 44505
(330) 599-4488
Lead Smart Rating :
5.5/10.0

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Listing location

116 Linden Ave, Youngstown, OH 44505

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Reviews

Mark Reese

a month ago

The people at Rainbow Restoration were very nice and professional. Show up at the same time everyday and worked hard. Thank you so much for helping us recover from our fire. Thank you Jessica…Cerina…Isaiah…Tonna and Kishera. Great job.

Ametta Reaves

5 months ago

I worked with a great team from Rainbow Restoration of Youngstown. I contacted Allstate after my home was damaged by water, and they sent out this team to handle the cleanup. The team members, Jarred Monaco, John, Anthony, and Isiah, were all very professional, knowledgeable, and kind. They explained the cleanup process in detail and answered all of my questions with compassion and understanding. They handled all my belongings with great care, moving and covering them with plastic as needed. They were very respectful of my home, treating it as if it were their own. They understood that I work from home and needed to know their expected arrival and departure times. They made appointments for specific days and times and showed up promptly. Additionally, they would always call me 30 minutes before arriving, which I appreciated. Overall, it was a very positive experience working with this team. I am pleased with the services provided and thankful that my insurance company contracts with this outstanding team of professionals. The team at Allstate- Jason Durica-Cortland, Ohio are great examples of “you are in good hands with Allstate.” It is evident to me that they contract with others who share similar business values and commitments.

Krista Fazenbaker

10 months ago

From my first interaction with Mike who was very thorough with explaining the job recommendations and adequate service. I was able to get the kitchen I always dreamed of from top of the line cabinets to the flooring! I recommend Rainbow Resturation as a top notch quality company.

Justin Chapin

10 months ago

Courteous, prompt and informative.

Mary Lambert

11 months ago

They were very professional showed up on time very pleasant to work with I would recommend them I had no problems with them

Desiray Devellin

a year ago

Terrible company, terrible people. Shouldn’t even be in business.

Dave Scott

a year ago

Rainbow was recommended by our insurance company, and they did a very good job cleaning up after a flooded basement. They communicated well and did what they said they would do.

Nathan Revesz

a year ago

Do not work for this company. They do not pay their bills. They approved a HVAC install then refused to to pay because they fired the manager who approved it. They will not return my call.

Max Camps

a year ago

****DO NOT USE THIS COMPANY **** Subcontracts most work to the cheapest and worst quality companies they can find! They lie constantly.

Scott Rodgers

a year ago

Rainbow International did a wonderful job . They made it convenient for my schedule was on time and explained everything to me.My techs was Gary and Mike and they were very professional.