CAP Restoration in Reynoldsburg, Ohio 43068

CAP Restoration

7755 Rodebaugh Rd, Reynoldsburg, OH 43068

4.6 (9 reviews)

Overview:
CAP Restoration is a water damage restoration service located in Reynoldsburg, Ohio. The company specializes in addressing water damage issues and provides timely repair services to homeowners in need.

Services Provided:
– Water damage restoration
– Floor repair
– Communication with insurance

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (614) 349-1183
Website: https://www.caprestores.com/?utm_source=GMB&utm_medium=organic&utm_campaign=Columbus

Customer Reviews and Sentiment:
CAP Restoration has received a mixed bag of reviews across various platforms:

Google Reviews: 4.6 stars based on 9 reviews.

Positive sentiments highlight the company’s responsiveness, professionalism, and quality of work. Customers have praised their communication skills and ability to complete the job as scheduled.

Examples of positive reviews include:
“Great experience after a water leak…very responsive and everyone was polite.” – Jonathan Knaur
“CAP restoration did a great job…speed to doing the right thing.” – Eddie Hill
“Excellent work on our water remediation…great communicator.” – Nick Ciranni

However, there are concerns mentioned regarding customer service issues and dissatisfaction with certain aspects of the work, notably in the complaint by Marsha Browning regarding damage and unresponsiveness.

Review Summary:
Positive Sentiments: Responsive service, professionalism, effective communication, timely completion of work.
Negative Sentiments: Issues with damage and communication, unresolved complaints regarding previous work.

Additional Ratings:
BirdEye: 4.6 stars based on 9 reviews, consistent with the positive feedback received.
Better Business Bureau (BBB): The business has a profile but is not accredited, with no customer complaints listed.
Total Lead Smart Rating: 7.5

Conclusion:
CAP Restoration appears to be a prominent choice for water damage restoration services in Reynoldsburg, OH, particularly noted for their responsiveness and professionalism. However, potential clients should be mindful of the mixed reviews and occasional service issues before making a decision.

Member Since August 2024

Listing Id 226519

Contact Info

7755 Rodebaugh Rd, Reynoldsburg, OH 43068
(614) 349-1183
Lead Smart Rating :
7.5/10.0

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Listing location

7755 Rodebaugh Rd, Reynoldsburg, OH 43068

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Reviews

marsha browning

2 months ago

Was here from jan.-may.still messed up lvp,unpainted baseboards.allstate sent back for 4 times still not right now im being ghosted.not cleared up soon getting ahold of attorney generals office/fraud dept.forgot to mention,gave 100%satisfaction survey before pulled rug up and seen the lvp.now almost sept. No calls back from perry mcatee(co owner),no return calls from berkley enviromental ins.about time for attorney advice. Update,got refund.they paintertaped crawl space door to hold down..needed.subfloor.after wonderful co.checked out hrn.made lil mistakes but always made right.agree with reviewer,yes clean up guy steve,2 thumbs up.dont know how 4.4 reviews.1 is relative.if c ould d o over again,would video all personal items.trim,stripping,door,2 moms furnature all damaged.!!!!!from moving,hiting with baseboards etc.2 mins ago updated review said 4.4 out 7.went back said 6 people 5*.something fishey! and to Cleveland forman that threatened me.said dont forget i was in your house alone for a wk.while you took dog out.bank,credit card co and locks changed.so now wha t do you got?in hindsight,would take pics of all personal property.they damage stripping when pullin off baseboards.now have half sneaky painted & half original stripping.their giving there own reviews.

Jonathan Knaur

3 months ago

We had a great experience with CAP Restoration after a water leak flood our living room and the crawl space below it. Corey was very responsive and everyone we worked with was polite and helpful. They completed the work on the schedule they gave us and explained when we ran into delays obtaining materials. We are happy with the work and would recommend CAP highly.

eddie hill

5 months ago

CAP restoration did a great job. Corey came out the same day with in hours of when I had a leak at my home. To get things set up and work with my insurance come then him and Alex came out and tour out my whole kitchen down to the sub floor and also had to work in my basement in the same day. If you have any water issues at you home I would call CAP the do the work.From speed to doing the right thing for you and letting you know what and why they do things Corey and Alex is your guy. Thanks guys for a great job. They would get a 20 out of 10 from me. COULD NOT HAVE HAD A BETTER EXPERIENCE

nick ciranni

6 months ago

Excellent work on our water remediation and floor repair. Cory was a great communicator and kept us up to date on what turned out to be a difficult and complicated set of repairs. James did a great job on the floor.

Nickolas Byrd

a year ago

CAP Restoration was out here quick and in a hurry. They communicated with me daily on when they would be here. They made my disaster a little easier to deal with. Thanks guys.

Alexandra Thompson

a year ago

Cap restoration is a very responsive and communicative company to do business with. Very very professional and I would recommend to anyone with water damage

Richard Erwin

2 years ago

Water damage, restoration, communication