Cousino Restoration & Environmental

Overview:
Cousino Restoration & Environmental is a water damage restoration service located in Perrysburg, OH. The company specializes in restoring properties affected by water damage and mold remediation, providing rapid response and professional service to residential and commercial clients.

Services Provided:
– Water damage restoration
– Mold remediation
– Emergency response
– Professional assessment and mitigation
– Property restoration

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (800) 874-2122
Website: https://cousinorestoration.com/water-damage-restoration-mold-remediation-perrysburg-oh/

Customer Reviews and Sentiment:
Cousino Restoration & Environmental has a mixed reception among customers:

Google Reviews: 3.9 stars based on 66 reviews.

Positive feedback emphasizes the company’s quick response, professionalism, and quality of work. Customers have particularly praised specific staff members for their hard work and knowledge.

Examples of positive reviews include:
“Kelsey did a great job on my basement and garage when it flooded!” – Cathy Rowe
“We truly appreciate the quick response!” – Susie Hubbell
“Cousino is a great company to work with!” – Tammy Gage

However, there are notable complaints regarding poor communication and professionalism. Several customers expressed frustration over delays in services and unresponsive behavior.

Examples of negative reviews include:
“Horrible turn over! Very unprofessional.” – Jason Hartman
“Cousino showed up weeks ago and are now dodging us.” – Erin L

Review Summary:
Positive Sentiments: Quick response, professionalism, knowledgeable staff, effective restoration work.
Negative Sentiments: Issues with communication, job delays, concerns over company professionalism and turnover.

Additional Ratings:
BirdEye: 3.9 stars based on 66 reviews, indicating a blend of satisfaction and complaints.
Total Lead Smart Rating: 5.5

Conclusion:
Cousino Restoration & Environmental offers valuable restoration services in Perrysburg, OH, especially praised for their quick response and effective work. However, potential clients should be mindful of the mixed reviews, especially regarding communication issues, which may affect their overall experience.